Pre-Arrival Specialist

Hourly: $22.05

Shift: 1st Shift

Weekends and Holidays Required

Driver's License: No

Are you looking for a place where meaningful moments are made together?  

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

• Creates, Maintains, and updates the pre-arrival templates and Owner communications. 

• Coordinates with other departments to conduct routine maintenance. 

• Replies to all Vacation Planning emails/calls within the specified time frame. 

• Corresponds with guests regarding villa location and other special requests.  

• Communicates special requests to other departments and/or VIP amenities. 

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.