2mo ago

Senior Director of Managed Services, Network and Security (Remote)

OtherManaged Services Consultant

6 views0 saves0 applied

Quick Summary

Key Responsibilities

Physical components (routers, switches, cabling) Virtual networking layers across data center and cloud environments Ensure deep expertise across network protocols, including: TCP/IP, UDP, HTTP/HTTPS,

Technical Tools

OtherManaged Services Consultant

About the Role

~1 min read

Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
Develop structured training, certification, and career progression programs
Lead global hiring, onboarding, and workforce planning strategies
Drive organizational transformation and turnarounds for underperforming teams
Establish strong coaching, mentorship, and leadership development frameworks

Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment)
Scale delivery across multi-client, multi-region environments
Own SLAs, KPIs, and customer satisfaction metrics
Drive automation, standardization, and service delivery maturity

Oversee enterprise network infrastructure including:
Physical components (routers, switches, cabling)
Virtual networking layers across data center and cloud environments
Ensure deep expertise across network protocols, including:
TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP
Govern architecture and standards for:
IP addressing (IPv4/IPv6) and subnetting strategies
MAC addressing and Layer 2/Layer 3 segmentation
Ports and service communication models
Define and standardize network topologies, including:
Star, mesh, hybrid, and distributed architectures
Drive performance across:
- Network availability, throughput, latency, and fault tolerance
- High availability (HA) and redundancy architectures
Lead modernization of cloud networking, including:
Virtual networks, VPCs, hybrid connectivity, and secure segmentation

Lead SASE / SSE / ZTNA strategy and service delivery
Enable secure, identity-driven access across distributed environments

Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM)
Implement Zero Trust identity models and governance

Lead XDR / MDR capabilities and service delivery
Drive SIEM / SOAR integration, threat detection, and response maturity

Own security capabilities across:
- CNAPP, CSPM, CWPP
Secure hybrid and multi-cloud environments

Align services to:
- NIST, SOC 2, HIPAA frameworks
Embed compliance into managed service delivery models

Secure operational technology, IoT, and edge environments
Drive segmentation, monitoring, and risk reduction strategies

Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation
Ensure proactive defense and threat containment across network layers

Own end-to-end delivery performance across networking and security services
Drive maturity in:
Incident, problem, and change management
Monitoring and observability
Lead LEAN-driven continuous improvement, including:
- Process optimization and waste reduction
- Standard work and performance metrics
Operational transformation across global teams

Serve as an executive leader in client engagements and escalations
Lead strategic reviews, service improvement initiatives, and roadmap discussions
Partner with sales and solutions teams to expand MSSP and networking offerings

Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned

Requirements

~1 min read

Proven experience as a senior people leader managing large networking and security teams
Demonstrated success building, scaling, and transforming high-performance teams
Experience leading global delivery operations within MSP/MSSP environments
Expertise across core networking fundamentals and advanced security domains
Deep experience in:
- Networking infrastructure, protocols, and architecture
- SASE / SSE / ZTNA
- Identity-first security (IAM, Okta, Azure AD, PAM)
- XDR / MDR and security operations
- Cloud security (CNAPP, CSPM, CWPP)
- Compliance frameworks (NIST, SOC2, HIPAA)
- OT / IoT / edge security
- DDoS and network protection strategies
Strong understanding of Zero Trust architecture and modern security frameworks
Experience building or scaling managed services portfolios and delivery frameworks.
Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).
Strong financial acumen related to infrastructure cost models and consumption-based services.
Prior experience building or turning around high-performance managed services teams
Prior experience implementing and scaling ITIL and LEAN process frameworks
Strong financial and operational acumen
Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.
Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.
Excellent executive communication skills with the ability to simplify complex technical concepts.

Nice to Have

~1 min read

15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.
Prior experience in a Managed Services Provider (MSP) or consulting organization.
Prior experience leading and developing managers
Proven track record of growing a business with documented cases of close collaboration with sales executives
Experience leading global delivery operations within MSP/MSSP environments
Expertise across core networking fundamentals and advanced security domains
Proven success scaling high-performance MSSP and managed services teams
Experience building training programs and engineering career paths
Strong experience in resource planning, utilization, and service profitability
Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms
Deep LEAN experience, including:
- Kaizen and continuous improvement
- Waste elimination and process optimization
- Standardization and operational governance
- Transformation of service delivery organizations
Certifications preferred:
- CISSP, CISM, CCIE, or equivalent
- Cloud security certifications (AWS, Azure)
- LEAN / Six Sigma

What We Offer

~1 min read

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.