Senior Director of Managed Services, Network and Security

• Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
• Develop structured training, certification, and career progression programs
• Lead global hiring, onboarding, and workforce planning strategies
• Drive organizational transformation and turnarounds for underperforming teams
• Establish strong coaching, mentorship, and leadership development frameworks

• Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment)
• Scale delivery across multi-client, multi-region environments
• Own SLAs, KPIs, and customer satisfaction metrics
• Drive automation, standardization, and service delivery maturity

• Oversee enterprise network infrastructure including:
• Physical components (routers, switches, cabling)
• Virtual networking layers across data center and cloud environments
• Ensure deep expertise across network protocols, including:
• TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP
• Govern architecture and standards for:
• IP addressing (IPv4/IPv6) and subnetting strategies
• MAC addressing and Layer 2/Layer 3 segmentation
• Ports and service communication models
• Define and standardize network topologies, including:
• Star, mesh, hybrid, and distributed architectures
• Drive performance across:
  • Network availability, throughput, latency, and fault tolerance
  • High availability (HA) and redundancy architectures
• Lead modernization of cloud networking, including:
• Virtual networks, VPCs, hybrid connectivity, and secure segmentation

• Lead SASE / SSE / ZTNA strategy and service delivery
• Enable secure, identity-driven access across distributed environments

• Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM)
• Implement Zero Trust identity models and governance

• Lead XDR / MDR capabilities and service delivery
• Drive SIEM / SOAR integration, threat detection, and response maturity

• Own security capabilities across:
  • CNAPP, CSPM, CWPP
• Secure hybrid and multi-cloud environments

• Align services to:
  • NIST, SOC 2, HIPAA frameworks
• Embed compliance into managed service delivery models

• Secure operational technology, IoT, and edge environments
• Drive segmentation, monitoring, and risk reduction strategies

• Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation
• Ensure proactive defense and threat containment across network layers

• Own end-to-end delivery performance across networking and security services
• Drive maturity in:
• Incident, problem, and change management
• Monitoring and observability
• Lead LEAN-driven continuous improvement, including:
  • Process optimization and waste reduction
  • Standard work and performance metrics
• Operational transformation across global teams

• Serve as an executive leader in client engagements and escalations
• Lead strategic reviews, service improvement initiatives, and roadmap discussions
• Partner with sales and solutions teams to expand MSSP and networking offerings

• Proven experience as a senior people leader managing large networking and security teams
• Demonstrated success building, scaling, and transforming high-performance teams
• Experience leading global delivery operations within MSP/MSSP environments
• Expertise across core networking fundamentals and advanced security domains
• Deep experience in:
  • Networking infrastructure, protocols, and architecture
  • SASE / SSE / ZTNA
  • Identity-first security (IAM, Okta, Azure AD, PAM)
  • XDR / MDR and security operations
  • Cloud security (CNAPP, CSPM, CWPP)
  • Compliance frameworks (NIST, SOC2, HIPAA)
  • OT / IoT / edge security
  • DDoS and network protection strategies
• Strong understanding of Zero Trust architecture and modern security frameworks
• Experience building or scaling managed services portfolios and delivery frameworks.
• Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).
• Strong financial acumen related to infrastructure cost models and consumption-based services.
• Prior experience building or turning around high-performance managed services teams
• Prior experience implementing and scaling ITIL and LEAN process frameworks
• Strong financial and operational acumen
• Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.
• Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.
• Excellent executive communication skills with the ability to simplify complex technical concepts.

• 15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.
• Prior experience in a Managed Services Provider (MSP) or consulting organization.
• Prior experience leading and developing managers
• Proven track record of growing a business with documented cases of close collaboration with sales executives
• Experience leading global delivery operations within MSP/MSSP environments
• Expertise across core networking fundamentals and advanced security domains
• Proven success scaling high-performance MSSP and managed services teams
• Experience building training programs and engineering career paths
• Strong experience in resource planning, utilization, and service profitability
• Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms
• Deep LEAN experience, including:
  • Kaizen and continuous improvement
  • Waste elimination and process optimization
  • Standardization and operational governance
  • Transformation of service delivery organizations
• Certifications preferred:
  • CISSP, CISM, CCIE, or equivalent
  • Cloud security certifications (AWS, Azure)
  • LEAN / Six Sigma

As an Advizex employee, you will be eligible for the following benefits and perks:

• Company-subsidized medical benefits
• Dental and vision coverage offered
• Unlimited PTO
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered