Client Success Supporter

NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976.

We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry’s premier provider. We provide support for clients during every step of the product development lifecycle and beyond.

Come and work for an organization with the:

• Act with integrity in everything we do.
• Provide best-in-class customer experiences.
• Develop superior talent and deliver expertise.
• Respond with agility and provide timely results.
• Embrace collaboration, diverse perspectives and ideas.

•    Bachelor’s Degree in a scientific discipline highly preferred.

•    Knowledge of, and passion for client service.
•    2+ years of experience.
•    Must be technically adept and able to troubleshoot issues 

•    Solid, high-level organizational and time management skills.
•    Experience with Microsoft products and Salesforce preferred.

•    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
•    Requires maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time.
•    Extensive use of computer keyboard and mouse.
•    Travel requirement: less than 15%.

The compensation grade range for this position is:

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Please Note: Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.