Automation Support Engineer

Automation Support Engineer

The Automation Support Engineer within the R&D Automation Department will contribute to the implementation and on-going support of automated systems and workflows to support the processing of samples in R&D and clinical diagnostics laboratory environments.  This individual will collaborate with a team of scientists and engineers on prioritization of supporting a fleet of liquid handlers and various automated systems.  There will also be project opportunities to conceptualize, design, develop, implement and support solutions which are designed to optimize the performance of equipment and increase the efficiencies of the laboratory processes.

PRIMARY RESPONSIBILITIES:

• Support liquid handling robots including troubleshooting and qualification procedures
• Build knowledge on hardware and software on multiple types of laboratory automated liquid handlers, such as Tecan Fluent, Hamilton STAR/Vantage/Verso, and Beckman I7, among others
• Build rapport with end-users, and coordinate with cross-functional teams
• Prepare documentation for equipment qualification and operating procedures to ensure successful implementation in the labs
• Prepare User Requirement and Testing Procedure, Standard Operating Procedures, and related documentations
• Oversee functional and validation testing (IQ/OQ/PQ) of automated laboratory equipment 
• Additional responsibilities include user training, troubleshooting, and on-going support for the end-users
• Must be able to travel between sites in Austin (1 mile distance) to support multiple labs

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.