Shipping/Warehouse Supervisor (manufacturing)

National Carwash Solutions (NCS) has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country, with more than 500 dedicated service professionals and growing!

Come join us for an extraordinary career in a high growth, team-oriented company!

As a Shipping/Warehouse Supervisor with NCS, you will focus on managing a team of Shipping and Warehouse Associates, ensuring that orders are shipped accurately and on time, ensuring compliance with all relevant shipping regulations and company policies. Implement and maintain shipping best practices and procedures while resolving any issues or discrepancies related to shipping and deliveries.

• Manage a team of personnel including 1 lead, responsible for picking, packing, crating and shipping parcel, LTL and full truck load orders
• Ensures strict adherence to all SOPs
• Ensures orders are processed correctly through the shipping department
• Responsible for ensuring orders are shipped on time, backorders are processed in a timely manner and calling for overtime when needed
• Ensures work areas are clean
• Assign duties to employees, checking their activities at regular intervals to ensure quality work is performed
• Ensures accurate documentation and records of shipments, invoices, and other relevant information are maintained
• Responsible for ensuring team is cross trained to meet the needs of a dynamic shipping environment
• Responsible for metrics pertaining to the shipping department
• Communicate regularly with internal and external transportation teams to schedule and manage shipments
• Daily use of TMS and reporting applications to support business operations and customer service
• Tracking, tracing, and updating the status of shipments to ensure on-time delivery
• Preparing and auditing shipping documents to ensure accuracy and compliance
• Ensure materials and products are packaged and labelled effectively and in a quality manner
• Prevent and troubleshoot logistical issues that may cause or have caused in-transit delays
• Perform all necessary supervisory functions to effectively manage processes and personnel
• Comply with all applicable OSHA, EPA, DOT, local regulatory laws, and company safety policies
• Management retains the discretion to add or change the duties of this position at any time  

• Bachelor’s Degree in business administration, logistics management or supply chain, preferred
• Proficiency in logistics management software, TMS applications and reporting
• A minimum of 2 years’ experience in shipping leadership, which included managing people
• Excellent customer service and client relations skills
• Strong attention to detail
• Problem solving and critical thinking skills
• Ability to use computers, software and other technology for inventory and communication purposes

• Ability to lift medium weight up to 50 lbs.
• May stoop, bend, reach, walk; perform repetitive motions using hands to grasp, push, pull or do fine manipulations
• Ability to climb ladders safely
• May sit or stand for prolonged periods of time

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

NCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

NCS is a drug-free workplace.