Patient Care Coordinator (Hearing Ambassdor)

US·Miramarmid

OtherPatient Care Coordinator

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Quick Summary

Key Responsibilities

Set the stage for full test,

Requirements Summary

High school diploma or equivalent Strong customer service, sales,

Technical Tools

OtherPatient Care Coordinator

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.

Responsibilities

~1 min read

→High school diploma or equivalent
→Strong customer service, sales, or retail experience
→Experience working with PC hardware and software including general computer and Internet knowledge
→Excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills
→Previous experience with patient/customer appointment scheduling
→Proficiency with basic computer systems and scheduling software.