Senior Product Manager

We are seeking an experienced Senior Product Manager to own and drive the strategic direction of our Nations Vision product ecosystem — a multi-tool platform supporting hundreds of clients across the vision benefits landscape. The ideal candidate brings deep analytical rigor, unwavering attention to detail, and a relentless commitment to product quality and accuracy. This is a hands-on leadership role requiring someone who can navigate complex, interconnected systems — fee schedules, provider networks, plan configurations, and claims processing — while maintaining the trust of hundreds of clients who depend on flawless execution.

• Own the end-to-end product roadmap for the Nations Vision platform, balancing client needs, business priorities, and technical constraints

• Translate complex business requirements into clear, actionable product specifications.

• Serve as the primary product liaison between engineering, operations, client services, and leadership

• Communicate product updates, risks, and roadmap changes clearly to both technical and non-technical stakeholders

• Partner with client-facing teams to understand pain points and translate feedback into product enhancements

• Collaborate with QA to define testing protocols that ensure system accuracy at scale.

• Support hundreds of client configurations, ensuring the platform scales without sacrificing accuracy.

• Address escalations related to fee schedules, network mapping, or claims discrepancies with urgency and precision.

• Gather and prioritize feedback from client-facing teams to inform the product backlog.

• 5+ years of product management experience, preferably in healthcare, benefits administration, or insurance technology.

• Demonstrated experience managing complex, multi-component systems or platforms.

• Working knowledge of database systems, with ability to write moderately complex SQL queries.

• Strong analytical skills, with the ability to interpret data, identify trends, and make data driven decisions.

• Exceptional attention to detail, particularly in high-stakes, accuracy-critical environments.

• Excellent written and verbal communication skills, with the ability to translate technical concepts for varied audiences.

• Experience with claims processing systems, provider network data, or fee schedule management strongly preferred.

• Proven track record managing products that serve a large, diverse client base.

• Bachelor's degree in Computer Science, or a related field (MBA a plus).