Contact Center Representative

EgyptEgypt·CairoFull-timemid
Other
1 views0 saves0 applied

Quick Summary

Overview

Represent the company in a professional and a qualified manner. Handle inbound calls for the company Following up complicated customer calls when required.

Technical Tools
Other
  • Represent the company in a professional and a qualified manner.
  • Handle inbound calls for the company
  • Following up complicated customer calls when required.
  • Keep records of all incoming calls and inquires on the company’s database.
  • Identify customers’ needs and direct them to the concerned parties.
  • Conducting different surveys on customers’ satisfaction.
  • Manage customers’ complaints and directs them to the concerned parties.
  • Social Media Moderating.

Requirements

~1 min read
  • Bachelor degree in any field.
  • 1-2 years of experience in a call center or customer support.
  • Strong phone and verbal communication skills
  • Excellent written and spoken English
  • Active listening and patience
  • Familiarity with CRM systems and practices
  • Customer oriented

Location & Eligibility

Where is the job
Cairo, Egypt
On-site at the office

About this job

Posted
1 day ago
Employer
has 56 open jobs on Jobera in 2 countries.

Listing Details

Posted
October 22, 2026
First seen
October 22, 2026
Last seen
October 23, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
October 23, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Contact Center Representative