Administrative Associate II

United States·Mecklenburg Countymid

OtherAdministrative Associate

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OtherAdministrative Associate

Dept of Health and Human Services

Deaf and Hard of Hearing

Administrative Associate II (S)

60043257

NC02

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This Administrative Associate II position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Charlotte Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf, hard of hearing or deaf-blind.

Job responsibilities include the following:
• Responsible for training regarding in-house office procedures for new staff
• Handles end of day closing processes for the regional center
• Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers
• Responsible for logistics and taking minutes associated with meetings

The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and Deaf-Blind.

Salary Range: $32,500 - $49,340

Recruitment Range: $32,500 - $37,595

Nice to Have

~2 min read

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
The employee has previously received a sign-on bonus from any State agency
DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here Sign-On and Retention Bonus Policy

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

Exceptional Customer Service; ability to use TTY and video phone;
Basic knowledge of working with consumers with various degree of hearing loss.
Basic sign language skills is a preference, and must be willing to learn if there is no prior possession of these skills.
Previous office administration experience including filing, scheduling employment, drafting documents, and processing mail.

What We Offer

~4 min read

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

✓Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

✓Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

✓If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

✓Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

✓Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

✓Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

✓For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

✓Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

✓Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

✓Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience.

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Lisa M Sasser

DHHS Workday Support Form