Asst. Director of Quality & Evaluation

United States·Wake Countyexecutive

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Dept of Health and Human Services

Mental Health

Human Services Program Manager II (NS)

60043322

NC20

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Lead a mission‑driven team dedicated to strengthening quality and outcomes across North Carolina’s behavioral health and developmental disability service system. The Quality & Evaluation section provides data‑driven oversight, evaluation, and continuous improvement of DMH/DD/SUS programs. It designs, maintains, and advances quality and evaluation frameworks that support performance measurement, data‑informed decision‑making, and compliance with state and federal reporting requirements.

In this leadership role, you will guide people, projects, and analytical processes that drive statewide improvement. You’ll manage a team of data analysts and supporting staff, coordinate complex evaluation and quality initiatives, and foster shared learning across the Division and the statewide service network. Your work will shape how data is gathered, interpreted, and used to strengthen operations and improve outcomes for individuals with mental health needs, developmental disabilities, substance use disorders, and traumatic brain injury.

Key responsibilities include supporting LME and provider agency quality staff, facilitating quality workgroups, coordinating improvement activities among diverse stakeholders, and overseeing major survey and data‑collection projects and related contracts. This role is ideal for a collaborative leader who brings strong analytical, project management, and communication skills, and a commitment to improving services for North Carolinians.

Salary Range: $70,478 - $123,336

Recruitment Range: $70,478 - $103,832

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

Comprehensive knowledge of research principles, study design, and diverse data collection methods used to support program and policy development.
Experience with supervising, mentoring, and coordinating the work of a team of data analysts, ensuring high-quality evaluation and quality management deliverables.
Advanced project management skills including planning, organizing, scheduling, and monitoring multiple complex assignments simultaneously.

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

What We Offer

~3 min read

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

✓Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

✓Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

✓Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

✓Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

✓For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

✓Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

✓Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

✓Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Rosa Henegan

DHHS Workday Support Form

Location & Eligibility

Where is the job

Wake County, United States

On-site at the office

Who can apply

About this job

Pay per year: $70,478–$123,336 a year; 44% above the $67,500 median for Other jobs on Jobera (122,729 salaries).
Who can apply: United States
Posted: 6 days ago
Employer: has 1,654 open jobs on Jobera.