Casework Technician

United States·Carteret Countymid

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Quick Summary

Requirements Summary

Knowledge or experience working with a team. Demonstrated experience performing routine office support functions. Demonstrated experience working with the public. Posting closes at 11:59 p.m.

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Dept of Health and Human Services

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Administrative Specialist I (S)

60054967

NC08

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This position serves as a Casework Technician for the Morehead City office supporting the caseloads.

The primary purpose of this position is to provide technical and para-professional support to managerial, supervisory, and professional staff located in this office for assisting persons with disabilities to achieve identified goals.

Work activities include:

Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment

Documenting casework and provisions of substantial services

Providing follow-up with consumers, employers, vendors and other agency personnel as needed

Provide support as designated by the counselor, working with community employers using the dual customer approach to place consumers with disabilities in appropriate jobs for successful outcomes

Inputting casework data into relevant applications throughout the rehabilitation process

Preparing documents including authorizations, processing billing for payment and correspondences as needed and completing all related administrative tasks.

Salary Grade Range $39,244 - $68,679

Recruitment Range $39,244 - $49,000

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Knowledge or experience working with a team.
Demonstrated experience performing routine office support functions.
Demonstrated experience working with the public.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or
an equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Giovanni Montclair Hollins

DHHS Workday Support Form