Child Care Consultant

United States·Wilkes Countymid

Other

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Quick Summary

Key Responsibilities

- Monitor child ca

Technical Tools

Other

Dept of Health and Human Services

Child Development

Human Services Program Consultant I (S)

60038672

NC14

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Child Care Consultant supports the regulatory functions of the Division by assisting potential and current child care providers in understanding and meeting child care licensing requirements. The role operates remotely within assigned service counties and requires independent planning and management of daily work.

Responsibilities include monitoring licensed and unlicensed child care settings for compliance, conducting investigations related to alleged violations, and documenting findings in accordance with program expectations. The position relies on effective communication and professional conduct in highly stressful situations. This role also utilizes computer software applications, including Microsoft Word and Excel, to complete regulatory and administrative tasks.

Key Duties Include:
- Monitor child care centers and homes for compliance with applicable licensing requirements through scheduled and unscheduled visits.

- Investigate reports alleging violations of licensing requirements, including allegations of unlicensed operation, and document findings accurately.

- Assist potential and current child care providers in understanding, achieving, and maintaining compliance with state child care regulations.

- Review facility operations, records, and practices to verify adherence to health, safety, and program standards.

- Prepare clear, accurate documentation and reports using Microsoft Word, Excel, and other required software applications.

- Communicate findings, expectations, and regulatory guidance to providers in a professional and supportive manner.

- Plan and manage daily workload independently to meet program expectations across assigned service counties.

- Respond to high‑stress situations with calm, professional judgment to support effective regulatory oversight.

- Coordinate follow-up activities to ensure timely resolution of compliance issues and corrective actions.

- Maintain accurate records to support regulatory decisions and ongoing monitoring activities.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience

Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Tresha Walker

DHHS Workday Support Form