Quick Summary
It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
This is a repost. Previous applications do not need to reapply and are still being considered.
The Administrative Support Unit is integral to the various Units within the Customer Compliance Services Section, including but not limited to Administrative Hearings, Adjudications, Ignition Interlock, and Medical Review. This position is responsible for processing hearing requests, collecting hearing fees, scheduling hearings, mapping hearing requests, processing refunds, rejecting under payments, receiving, and processing written or electronic inquiries from the public, attorneys, and government officials. This position also reviews and interprets the driving record and applies to North Carolina General Statutes.
Salary Grade and Salary Range: NC08 $39,244 - $68,679
- Experience with collecting fees, balancing a cash drawer, and making electronic deposits.
- Working knowledge of reading, interpreting, and applying policies and procedures, while maintaining compliance with North Carolina General Statutes.
- Working experience using Microsoft Office, to include Word, Excel, and Outlook.
- Working experience with entering and extracting information from mainframe and web-based computer systems and applications.
- Experience providing customer service by phone and/or in person to a diverse clientele.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Location & Eligibility
About this job
- Who can apply
- United States
- Posted
- 15 days ago
Listing Details
- Posted
- October 1, 2026
- First seen
- October 2, 2026
- Last seen
- October 6, 2026
Posting Health
- Days active
- 13
- Repost count
- 0
- Trust Level
- 19%
- Scored at
- October 16, 2026
Signal breakdown
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