Facility Compliance Consultant I

United States·Buncombe Countymid

OtherCompliance Consultant

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Quick Summary

Key Responsibilities

- Conduct annual, complaint, and follow‑up surveys of mental health facilities within established timeframes.

Requirements Summary

- Conduct annual, complaint, and follow‑up surveys of mental health facilities within established timeframes.

Technical Tools

OtherCompliance Consultant

Dept of Health and Human Services

Health Service Regulation

Facility Compliance Consultant I (NS)

60054276

NC15

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Facility Compliance Consultant I serves within the Mental Health Licensure and Certification Section to conduct inspections and surveys of mental health facilities that support individuals with mental health, developmental disabilities, and substance use needs. It performs annual, complaint, and follow‑up surveys to determine compliance with state licensure statutes and rules while working both independently and within a team environment.

This role requires extensive travel throughout the Mountains Region of North Carolina, including additional statewide travel during training periods. It communicates survey findings, regulatory requirements, and compliance expectations clearly to providers, the public, and partner agencies.

Key Duties Include:
- Conduct annual, complaint, and follow‑up surveys of mental health facilities within established timeframes.

- Perform on‑site inspections to determine compliance with state licensure statutes and rules for facilities serving adults and children with
behavioral health needs.

- Complete and submit required documentation and survey reports in alignment with established protocols.

- Participate in required meetings and trainings to maintain coordinated communication with management, providers, and team members.

- Clearly explain rules, regulations, survey findings, and deficiencies to facility staff, providers, and other stakeholders.

- Travel extensively within the Mountains Region and statewide as needed to reach assigned facilities and fulfill training requirements.

- Engage with providers and the public to support understanding of compliance expectations and survey outcomes.

- Maintain effective working relationships and communication channels with facilities and team members to ensure consistent application of survey practices.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Generalist:

Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Tresha Walker

DHHS Workday Support Form