Quick Summary
- Conduct field investigations to identify and locate high‑priority STD/HIV case suspects, contacts, and associates to facilitate prompt examination and treatment.
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
This role manages interviews, counseling, and partner services; explains disease processes, treatment, prevention, and legal requirements; and analyzes epidemiologic information to prioritize follow‑up. The position provides education, consultation, and technical assistance to local health departments and private providers on interview techniques, records, treatment procedures, specimen collection, quality control, and related diagnostic activities.
This position is based out of the Raleigh Regional Field Services Office in Wake County and requires routine travel across assigned counties to deliver timely public health interventions.
Key Duties Include:
- Conduct field investigations to identify and locate high‑priority STD/HIV case suspects, contacts, and associates to facilitate prompt examination and treatment.
- Interview clients to obtain case‑related information and document findings to support case management and follow‑up actions.
- Explain disease processes, recommended treatments, prevention strategies, and applicable legal requirements to clients and partners.
- Analyze epidemiologic information to determine need and priority for follow‑up, focusing resources on cases with greatest public health impact.
- Provide education, consultation, and technical assistance to local health departments and private providers on interview techniques, record management, treatment procedures, specimen collection, quality control, culture preparation, and interpretation.
- Perform diagnostic support activities, including phlebotomy for suspected cases, in accordance with program protocols.
- Deliver HIV partner notification, counseling, risk‑reduction education, and referrals; assess needs for ongoing support services and conduct follow‑up.
- Establish and maintain effective working relationships with the medical community and community stakeholders to coordinate investigation and treatment efforts.
- Present informational and educational programs to enhance awareness and adherence to STD/HIV prevention and control practices.
- Travel across assigned counties, using a field‑service workflow based out of the Raleigh Regional Office, to deliver timely outreach and case follow‑up.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Demonstrated experience conducting structured field investigations using established STD/HIV partner‑services workflows to identify, locate, and document case suspects, contacts, and associates across multiple counties.
Proven proficiency performing client interviews and documenting case‑related information with consistency and accuracy, including direct counseling on disease processes, treatment expectations, prevention strategies, and legal reporting requirements.
Hands‑on experience interpreting epidemiologic information to determine case follow‑up priorities and guide investigation sequencing using established public health protocols.
Documented practice delivering technical assistance to local health departments and private providers on interview techniques, record handling, treatment procedures, specimen collection, and quality‑control processes.
Adept with performance of diagnostic support tasks, including phlebotomy for suspected cases, while maintaining accurate tracking and timely referral processes during field‑based outreach activities.
Requirements
~1 min readAbility to work independently in non-handicapped accessible areas.
What We Offer
~1 min readThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree from an appropriately accredited institution and two years of experience in public health investigation and/or disease control activities
An equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Location & Eligibility
About this job
- Pay per year
- $43,477–$65,216 a year
- 19% below the $67,000 median for Other jobs on Jobera (144,788 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- November 13, 2026
- First seen
- November 13, 2026
- Last seen
- November 13, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 63%
- Scored at
- November 13, 2026
Signal breakdown
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