Quality Development Specialist (QDS)

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Salary Grade Range: $60,881 - $106,544

Recruitment Range: $60,881 - $74,000

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience approving casework and service delivery decisions in a rehabilitation program.
• Thorough knowledge of EIPD VR and IL policies and procedures, as well as RSA Federal regulations governing VR Agencies.
• Knowledge and experience developing and providing training/presentations to internal or external staff and stakeholders.
• Experience working effectively with teams.
• Experience prioritizing tasks and implementing strategies to manage deadlines.

Requires fingering, talking, repetitive motion, and standing. The selected applicant needs to have the means to travel as the job requires.

Posting closes at 11:59 p.m. the night before the closing date

Position is funded in part through federal funds

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Master’s degree in Rehabilitation Counseling or Counseling from an appropriately accredited institution and two years of experience in a rehabilitation service program; or
• Master's degree in a closely related field from an appropriately accredited institution and three years of experience in a rehabilitation service program; or
• Bachelor’s degree in rehabilitation counseling, counseling, or a closely related field from an appropriately accredited institution and four years of experience in a rehabilitation service program; or,
• an equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

DHHS Workday Support Form