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Quick Summary

Overview

AgencyDept of Health and Human Services DivisionJ.

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Dept of Health and Human Services

J. Iverson Riddle Developmental Center

Human Services Provider Prog Coord II (NS)

NC09

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Primary Purpose of the Human Services Provider Program Coordinator II (working title, Area Support QIDP) is to provide quality oversight as it relates to resident rights and implementation of quality initiatives within all components of the assigned area's program related to residential and habilitative services. This position will investigate, with advocacy, any alleged rights infringements as defined by JIRDC policy 2.2.3. Resident related safety concerns without an allegation or suspicion of a rights infringement will also be investigated. This position proactively works to identify systematic areas for quality improvement and monitors systems and processes put in place to ensure that they are maintained.

Salary Range: $41,206.00 – $72,113.00

Recruitment Range: $41,206.00 – $72,113.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs )/Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Working knowledge of active treatment programs and their implementation procedures
  • Working knowledge of person-centered planning process
  • Ability to perform behavior intervention techniques
  • Working knowledge of up-to-date best practice in health, mental health care practices, and support for individuals with intellectual disabilities
  • Working knowledge of the basics of physiological, nutritional, sensory-motor, affective, cognitive, and social, communication, and adaptive development.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Shift Hours: 1st shift (8:00am-5:00pm), Monday – Friday with on call duties as scheduled including rotating weekends

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in a human services or related field from an appropriately accredited institution and two years of experience providing professional or direct services (either paid or volunteer) in a setting that serves individuals with disabilities.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Meganna Gentle Benner

talentacquisition@dhhs.nc.gov

Location & Eligibility

Where is the job
Burke County, United States
On-site at the office
Who can apply
US

Listing Details

First seen
October 2, 2026
Last seen
October 2, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
October 2, 2026

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