Bilingual Analyst 1, Child Sex Trafficking Team

  TITLE:                                            Bilingual Analyst 1, Child Sex Trafficking Team (English/Spanish)  FLSA:                                             Exempt  DIVISION:                                 Analytical Services Division (ASD)  DEPARTMENT:                          Child Sex Trafficking Team (CSTT)     TRAVEL REQUIREMENT:         Ability to travel as needed (conferences, training, presentations, etc.). This position may include domestic and international travel.      HOURS and SCHEDULE:                      Basic hours are Monday – Friday, 9:00am to 5:00pm (37.5 hours within five (5) days per week); unless otherwise required or approved by management.  However, this position may also require some evening (4pm-10pm) and/or weekend shift work on a rotating basis.  On-call availability and after-hour and weekend response for this position may be required.      This position is funded for a period of five years (2026 – 2031). The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed.    SUPERVISION RECEIVED:   Works under the general supervision of the Program Manager, Gangs and CST International Initiatives.     SUPERVISION EXERCISED:   None      RESPONSIBILITY FOR PUBLIC CONTACT:   Position requires daily contact with law enforcement and at times reporting people (public) on sensitive issues. Daily contact, with law enforcement, community outreach groups, Electronic Service Providers, and other relevant groups and individuals requires courtesy, discretion, and sound judgment.       LICENSING AND CERTIFICATION:   Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.      GENERAL DESCRIPTION:   This position provides overall support to NCMEC case managers and law enforcement partners in both English and Spanish who are working together to identify and recover missing children victimized through sex trafficking. The position is responsible for providing overall analysis and case related support service for any and all reports received pertaining to child sex trafficking received through the CyberTipline, Call Center, NCMEC Case Managers, or directly from law enforcement. These reports may contain child sexual abuse content or links to child sexual abuse content online. This content may depict minors and/or adults. Such assistance requires an employee that can handle exposure to sensitive content as well as demonstrate a high level of accuracy and thoroughness in their work product. This position requires the ability to read, write, and speak in both English and Spanish at a fluent level.     ESSENTIAL DUTIES AND RESPONSIBILITIES:   This position requires the ability to access and use NCIC/Nlets data after successfully completing VCIN certification.   Provide technical assistance including analytical and biographical reports to support law enforcement in their efforts to build cases and successfully prosecute those individuals involved in the sex trafficking of children/child sex trafficking.  Analysts utilize public record resources, the Internet and other tools to create these analytical reports.  Conduct background research on CyberTipline leads pertaining to child sex trafficking, using both internal and external sources of information, in an effort to assist law enforcement in their investigations.  Work with Case Managers to ensure that missing children identified as victims of child sex trafficking are properly noted in the Missing Child Database.  Identify trends and patterns in NCMEC missing & exploited child data with regard to child sex trafficking.   Provide analytical support to case managers and law enforcement in the identification and recovery of child victims of sex trafficking. Provide analytical support during short, live or virtual enforcement operations carried out by law enforcement across the country. This work may take place in the evening, overnight, or on weekends. Responsibilities may include helping prepare pre‑operational materials and meeting with CSTT supervisors and team members to assist with logistical planning.   Work closely with analysts, supervisors, and managers in the ASD and ECD on specific projects or cases involving missing or exploited child victims of sex trafficking.  Review and process reports following established guidelines and disseminate to law enforcement agencies per the POM. Assist in training ASD/CSTT staff by mentoring new hires and supporting CSTT analytical learning. Communicate with management on training needs and progress and help review final work products for accuracy.  Support CSTT Supervisors and ASD management with internal data improvements by providing feedback on tech challenges and needs when asked and participating in platform testing, representing user needs, and providing testing feedback.  Respond to written and verbal requests for Technical Assistance and information from law enforcement and other NCMEC divisions.   Determine methods, techniques, plans, parameters and approaches to be used in conducting searches utilizing available databases.  Act as a liaison to the Internet Crimes Against Children Taskforces, Federal Bureau of Investigations, and other law enforcement agencies on issues involving the victimization of children through sex trafficking. Monitor and maintain electronic files on reports and cases generated through the CyberTipline, the Call Center, requested by NCMEC case managers, or from law enforcement directly. Assist in the development of educational training material for presentation to law enforcement and the public on the subject matter.  Conduct tours of NCMEC and demonstrations of the work done by the CSTT and ASD for visiting law enforcement. Assist supervisory staff in running statistical reports in response to requests from media, law enforcement, etc.  Respond to internal and external requests for information and assistance. Review and analyze Not-in-File leads (NIFS) on missing child cases involving possible victims of child sex trafficking. Provide unit status report at Division monthly meeting on a rotating basis. Participate in the on-call rotation to handle emergency and after-hour requests for assistance from law enforcement. Ensure that technical requests for information and assistance are processed in a timely fashion. Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide. Promote a professional image. Communicate with co-workers, NCMEC management, the public, law enforcement officials, and other agencies in a courteous and professional manner. Respond promptly when returning telephone calls and replying to correspondence.  Other duties as assigned     EDUCATION AND EXPERIENCE:   Bachelor's degree in criminal justice, psychology, or related field. Two years related work or internship experience preferred. An equivalent combination of education and experience may be substituted.  Previous ASD or CyberTipline analyst experience, preferred.   KNOWLEDGE, SKILLS AND ABILITIES   Spanish proficiency required: Fluency in Spanish, with the ability to communicate effectively in both spoken and written Spanish  Strong verbal and written communication skills. Ability to balance projects and meet deadlines.  Strong computer skills to including the use of MS Office Suite and SharePoint.   Knowledgeable of the Law Enforcement Online (LEO) website preferred.  Familiarity with other law enforcement information sharing sites, such as RISSNet.  Skilled in the use of public record databases (LexisNexis, CLEAR, etc.)  Possess strong internet skills, including proficiency with email and social networking platforms. Skilled in using online tools to conduct background research for report processing, such as search engines, DNS lookups, WHOIS, traceroutes, and similar applications.  Ability to solve problems and work using creativity and innovation.  Adaptability, flexibility and ability to work as part of a team or in an individual capacity.  Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.