Medical Receptionist - DOC Internal Medicine Clinic

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at our DOC Internal Medicine Clinic. This role will be great for someone that has demonstrated dependability, longevity and accountability for their work, possesses a desire for a fast-paced, dynamic work environment.

• Full-Time/ Monday - Friday
• Hours 8:30AM - 5:00 PM
• Durham Outpatient Center Internal Medicine Clinic, 4400 Emile St. Omaha, NE 68105

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.

• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.