Nursing Supervisor

• →Ability to communicate effectively in person, by email, and by phone.
• →Excellent written and verbal communication skills.
• →Ability to coach, mentor, and develop nursing staff.
• →Ability to provide constructive feedback and manage performance effectively.
• →Ability to develop collaborative working relationships that foster a positive work environment and teamwork.
• →Ability to build relationships while maintaining appropriate boundaries.
• →Strong organizational and time-management skills, with attention to detail.
• →Ability to organize, prioritize, and adjust work assignments independently in a high-pressure, time-sensitive, and complex health care environment.
• →Ability to work effectively across disciplines and organizational levels.
• →Ability to meet and comply with HIPAA, confidentiality policies and procedures, and requirements for handling confidential and sensitive patient and staff information.
• →Demonstrated ability to conduct discussions of a sensitive nature with staff and patients.
• →Ability to effectively work with individuals of varying ethnicities, socioeconomic levels, languages, cultures, and sexual orientations.
• →Commitment to equity, patient advocacy, and service to underserved communities.
• →Experience working with interpreters in a medical setting.
• →Strong clinical assessment and critical-thinking skills.
• →Ability to work with patients who have complex care needs, substance use concerns, or mental health disorders.

• Previous nursing or healthcare supervisory or management experience.
• Experience in ambulatory care, or community-based health center or setting.
• Experience with nurse triage, telephone/electronic patient advice, Patient Contact Center operations.
• Experience using Epic or other electronic health record (EHR) systems.
• Experience developing and working with clinical protocols, standing orders, and nursing workflows.
• Experience in population health, chronic disease management, care management, or interdisciplinary care team.
• Strong understanding of ambulatory nursing workflows and team-based care.
• Ability to interpret clinical and operational data and use findings to drive improvement.
• Ability to develop practical, sustainable workflows and processes.
• Strong conflict-resolution and problem-solving skills.
• Ability to work independently while maintaining strong communication with leadership.
• Experience with motivational interviewing skills
• Commitment to equity, patient advocacy, and service to underserved communities.

• Bachelor’s degree in Nursing or Associate’s degree in Nursing x
• 3-5 years of nursing experience inpatient or ambulatory care with leadership experience.
• An active and unrestricted RN license with Washington State Dept. of Health
• Current BLS Certificate

Preferred Requirements:

• A master’s degree in nursing or health administration
• 3-5 Years of progressive or direct supervisory leadership experience.
• Experience in a community-based clinic or health center.
• Wound Care certification
• Foot Care certification
• Ambulatory Care Nursing certification
• Care Management Certification
• Strong knowledge and expertise on ambulatory care delivery is preferred 

Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. 

We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. 

Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. 

The full job description is available upon request