Pet Care Associate - Wooflands in McMurray

You ensure pets enjoy the same thoughtful care and attention their owners expect during their stay. As a Pet Care Associate, you provide daily care, exercise, and supervision for dogs and cats while maintaining a clean, safe, and welcoming environment. Your attention to detail, compassion for animals, and dedication to guest service assists in creating peace of mind for pet owners and enjoyable experiences for their companions.

• →Consistent daily care for pets belonging to guests, members, clients, and associates
• →Clean, sanitary kennels, cat condos, and pet care facilities
• →Structured activities that keep pets active, stimulated, and comfortable
• →Clear communication with the front desk regarding pet arrivals, departures, and activity schedules
• →Responsive updates through “pet check” phone calls with owners
• →A welcoming experience for owners and animals during pet check-in and check-out procedures
• →Positive guest, member, client, and associate interactions that build trust and confidence in pet care services
• →Additional support for daily pet care operations as needed

• Active workdays caring for dogs and cats
• A schedule including weekdays, evenings, weekends, and holidays
• Physical activity, including lifting, cleaning, and outdoor pet activities
• Opportunities to grow within animal care and guest services

• Genuine enthusiasm for working with animals
• High energy for pet activities such as hiking, playing, and exercise
• Strong customer service skills when interacting with pet owners
• Attention to cleanliness and facility upkeep
• Self-motivation and reliability in a hands-on environment

• High school diploma required
• 0-2 years of pet care experience preferred
• Ability to lift and carry up to 50 pounds
• Ability to perform frequent standing, bending, squatting, and lifting
• Fluency in English
• Availability for day, evening, weekend, and holiday shifts

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change or be assigned as needed to support operational and guest service standards.

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

(Keywords: Pet Care, Dogs, Cats, Kennel, Training, Cleaning, Uniontown, Pennsylvania, Morgantown, West Virginia)