Netomi
Netomi4h ago
New

Partner Enablement Manager

United StatesUnited States·San MateoRemoteFull Time - Remotemid
OtherPartner Enablement Manager
0 views0 saves0 applied

Quick Summary

Overview

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United,

Technical Tools
OtherPartner Enablement Manager
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:
 
We are looking for a high-energy, execution-oriented Partner Enablement Manager to build and scale our partner enablement function. This role will own the strategy and execution of training, certification, and activation programs that make Netomi a “go-to” solution across our partner ecosystem.

Reporting to the VP, Alliances, Partners & Channels, you will work to ensure our partners teams are trained, incentivized, and excited to position and deliver Netomi solutions. This role is critical to scaling Netomi’s partner ecosystem—ensuring our partners are not just trained, but activated, aligned, and driving meaningful revenue and customer impact.

  • Design and orchestrate end-to-end training and certification programs for partners

  • Deliver engaging enablement sessions, workshops, and onboarding programs

  • Build scalable curricula that drive partner proficiency in Netomi’s CX and AI platform

  • Continuously refine programs based on feedback and performance gaps

  • Drive awareness and adoption within top-tier partners

  • Ensure Netomi is top-of-mind and embedded (“sticky”) within partner teams

  • Facilitate pilot programs and support early-stage deployments with partners

  • Act as a key connector between partners and internal teams

  • Clearly communicate the economic value and ROI of Netomi solutions to partners

  • Help structure and promote certifications, incentives, and growth pathways

  • Support partner-led opportunities across strategic accounts 

  • Own program operations including scheduling, tracking, reporting, and certification progress

  • Navigate complex organizations and internal stakeholders to drive execution

  • Identify enablement gaps and proactively implement solutions

  • Work through ambiguity and remove friction to keep programs moving forward

  • 3–5+ years of experience in enablement, training, partner programs, or consulting

  • Proven experience leading or supporting training, certification, or onboarding programs

  • Experience working with or alongside consulting firms or system integrators preferred

  • Strong program management and stakeholder management skills

  • Ability to balance strategy and hands-on execution

  • High-energy and resilient — you hear “no” and keep going

  • Passionate about customer experience (CX) and AI-driven transformation

  • A strong facilitator and communicator who can lead engaging trainings and workshops

  • Comfortable operating in complex environments and navigating organizational dynamics

  • Excited to build relationships with top consulting firms and global enterprises 

  • Proactive, resourceful, and thrives in a fast-paced, scaling environment

  • Location & Eligibility

    Where is the job
    San Mateo, United States
    Remote within one country
    Who can apply
    US

    Listing Details

    Posted
    May 15, 2026
    First seen
    May 15, 2026
    Last seen
    May 15, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    76%
    Scored at
    May 15, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Netomi
    Netomi
    lever

    Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience.

    Employees
    125
    Founded
    2015
    View company profile
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    NetomiPartner Enablement Manager