Quick Summary
Overview
Company: New Reach Title: Customer Success Specialist Location: On-Site in Tempe, AZ Type: Full-Time W2 Salaried - $55k with up to a 10% bonus About Us: New Reach, headquartered in Tempe, Arizona,
Technical Tools
OtherAdvisor
Nice to Have
~1 min readResponsibilities
~1 min read- →Be the first friendly face (and voice!) new members meet — helping them get started strong in their first 6 weeks.
- →Connect with 100–200 members a week through calls, texts, and emails — each one an opportunity to make a real impact.
- →Share your knowledge of our courses, tools, and resources to keep members motivated and on track.
- →Hold members accountable for their goals, track their progress, and celebrate their breakthroughs.
- →Collaborate with the Community Team, Content Team, Sales Team, and Coaches to create an unforgettable member experience.
- →Jump in to support the sales process when needed — helping future members say "yes” to their dreams.
- →You'll support our community members from our HQ office - Monday thru Friday.
- 2+ years of experience in customer success, coaching, or a people-focused role.
- Next-level communication skills — you listen deeply, speak clearly, and connect genuinely.
- A knack for motivating others and building instant rapport.
- Solid time management and multitasking abilities — you thrive in a fast-paced, high-energy environment.
- Comfort with change and a love for growth (because we're always evolving!).
- Experience with online education and/or sales is a plus.
- Currently living in the Greater Phoenix area.
- Help people achieve real freedom and transformation.
- Be part of a team that truly believes in growth, positivity, and success.
- Work in a fun, fast-paced, and purpose-driven environment.
- Make a difference — not just in a company, but in people's lives.
What We Offer
~1 min read✓Paid Time Off and Holidays Off
✓Health Package - Medical, Dental and Vision
✓Optional 24/7 tele-health support, short & long term disability and life insurance
✓401(k) with company match at 4%
✓Maternity and paternity leave
✓Free enrollment in our online courses
✓Servant leadership team with open door policy
✓Continued development and internal growth opportunities
✓Positive culture that values hard work and relationships
✓National and international volunteer opportunities
✓Frequent company events!
Location & Eligibility
Where is the job
Tempe, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 20 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- October 16, 2026
Posting Health
- Days active
- 19
- Repost count
- 0
- Trust Level
- 25%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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