Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
Summary
The Service Technician at Nextran Truck Centers is a skilled position that is responsible for repairing and maintaining our customer’s Medium & Heavy-Duty Trucks. This includes preventative maintenance, repairs, disassembly and reassembly, and writing detailed work notes.
Essential Duties
✓Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
✓Communicates with the parts department to obtain needed parts.
✓Saves and tags parts of the job if under warranty or if requested by the customer.
✓Documents all work performed and recommended on the repair order.
✓Reports machinery defects or malfunctions to the supervisor.
✓Ensures that the vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
✓Maintains and is accountable for all dealership-owned tools and manuals. Return them to the proper place and in the same condition as when they were received.
✓Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Keeps abreast of manufacturer technical bulletins.
✓Operates all tools/equipment in a safe manner and reports any safety issues immediately to management.
✓High School Diploma
✓Basic computer skills
✓Up to Two years related experience and/or training as a Technician.
✓Valid CDL License a plus, recommended within 1 year of hiring.
✓Regularly required to use hands to finger, handle, or feel and reach with hands and arms.
✓Use of torque wrenches, air powered tools or hand tools.
✓Use of arms in a raised position above shoulder level for prolong periods of time. Use of creeper or rolling device to enable tech to work underneath vehicle.
✓The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
✓The employee is required to stand and sit for extended periods of time (hours) while making repairs.
✓Entry or exit from the cab of the vehicle.
✓Climb to a safe position to access the engine compartment area, firewall or roof of a vehicle to perform repairs.
✓The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.
✓Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
✓Ability to push/pull large tool chest from vehicle to vehicle.
✓Customer Focus - Building strong customer relationships and delivering customer-centric solutions
✓Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
✓Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
✓Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
✓Decision quality - Making good and timely decisions that keep the organization moving forward