Payroll Assistant 3 - Timekeeping
United States-Texas-Irvingmid
Other
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Quick Summary
Key Responsibilities
Schedule changes (work hours, shifts, and other schedule adjustments). Timecard changes and corrections, ensuring alignment with company timekeeping guidelines and approvals.
Technical Tools
Other
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: No
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Responsibilities
~1 min read- Serve as a first‑line contact for employees with timekeeping questions related to schedules, timecards, leave, and related issues.
- Manage and resolve employee inquiries and requests through the ServiceNow Case System, ensuring responses meet established departmental SLAs.
- Research and troubleshoot timekeeping issues, collaborating with HR, Payroll, or management as needed to resolve cases.
- Clearly communicate resolutions and next steps to employees in a professional and customer‑focused manner.
- Perform accurate data entry of timekeeping information, including but not limited to:
- Schedule changes (work hours, shifts, and other schedule adjustments).
- Timecard changes and corrections, ensuring alignment with company timekeeping guidelines and approvals.
- Leave of Absence (LOA) quota uploads, following established procedures and verifying proper allocation of leave balances.
- Military leave timecard adjustments, ensuring entries are compliant with company procedures and applicable rules.
- Review timekeeping entries for completeness and accuracy and follow up on missing or inconsistent data.
- Process and review weekly audit reports to identify discrepancies, missing time, or time entries that may not comply with company standards.
- Work with employees and supervisors to correct errors identified through audits within established timelines.
- Assist in documenting recurring issues and trends to support continuous improvement of timekeeping processes.
- Ensure all timecard changes and adjustments are in compliance with company guidelines, including required approvals and documentation.
- Adhere to internal controls, audit requirements, and standardized procedures related to timekeeping and payroll inputs.
- Maintain confidentiality of employee and payroll information at all times.
- Provide ad hoc support to the Payroll and Timekeeping team, such as special projects, process documentation, and testing system changes or enhancements.
- Participate in team meetings and training sessions to stay current on updates to timekeeping rules, systems, and processes.
- Support cross‑training efforts and assist coworkers during high‑volume periods or staffing gaps.
Requirements
~2 min read- Entry level; approximately 1 year of experience in customer service, timekeeping, payroll support, or a related administrative role and High School Diploma
- Strong customer service and communication skills (written and verbal).
- High level of accuracy and attention to detail when entering and reviewing data.
- Ability to prioritize and manage multiple tasks to meet deadlines and service level agreements (SLAs).
- Comfort working with confidential employee information and following data protection requirements.
- Problem‑solving mindset with willingness to learn complex timekeeping rules and processes.
- SAP experience preferred (especially SAP timekeeping or payroll modules).
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word; PowerPoint a plus).
- Experience working in a shared services or centralized support environment preferred.
Location & Eligibility
Where is the job
United States-Texas-Irving
On-site at the office
Who can apply
Same as job location
About this job
- Pay per year
- $49,100–$81,800 a year
- 4% below the $67,995 median for Other jobs on Jobera (130,710 salaries).
- Posted
- 6 days ago
Listing Details
- Posted
- October 27, 2026
- First seen
- October 27, 2026
- Last seen
- November 2, 2026
Posting Health
- Days active
- 5
- Repost count
- 0
- Trust Level
- 40%
- Scored at
- November 2, 2026
Signal breakdown
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