EPOS Tech Implementer / Trainer

United Kingdom·TiptonFull-timemid

OtherTrainer

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Quick Summary

Overview

The Role We’re looking for a proactive, customer focused individual to support the installation and implementation of retail and hospitality EPOS equipment.

Technical Tools

OtherTrainer

We’re looking for a proactive, customer focused individual to support the installation and implementation of retail and hospitality EPOS equipment. The role also involves the coaching and support of staff from a variety of backgrounds, including pubs, restaurants, kitchens and cafes. This would suit an individual who enjoys being on the road, having a variety of work environments and is customer driven. Full support and training will be provided to successful applicants.

This role also includes a company car.

Responsibilities

~1 min read

→Attend customer sites in line with your schedule of works to conduct implementation services.
→Conduct system coaching and training in line with the specification of the customer IT solutions.
→Provide Go Live Support to the management and staff of the site.
→Complete all site-specific documentation to include site sign off and report site issues to Project Hub.
→Build excellent customer relationships whilst on site.
→Comply with all company business processes and procedures.
→Conducting other tasks within the business may be required from time to time.

Requirements

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Full UK Manual Driving License
EPOS Experience
Hospitality IT Experience
Customer Service Skills
Understanding of IT Hardware
Willing to travel

What We Offer

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Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

✓Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.

✓28 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 28 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.

✓Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

✓Company Car: A high quality, fully expensed company car will be provided, covering business fuel, insurance, maintenance, and road tax for business and personal use. This benefit offers substantial savings.