Specialist Automation Engineer

Responsible for developing, testing, and maintaining software applications.

• Participate as a Scrum team member in product development ceremonies.
• Understand software design & evaluate features w.r.t to defined architecture & NiCE core strategies.
• Understand the product stories, requirements, need & expectations.
• Design, develop, and maintain automated test scripts for enterprise-grade software applications on demand.
• Design, implement and execute software test cases for enterprise-grade software, cloud & web-based applications.
• Contribute to the design and implementation of the test automation framework to ensure scalability, maintainability, and efficiency.
• Conduct feature risk assessment & prepare PRA with peer review, for respective stories.
• Discover & automate test cases for new product features & customer issues on demand. 
• Automate test cases from Test suite backlog.
• Participate in Regression, Performance & Load testing of deliverables.
• Participate in customer issues & QA of hotfixes & patches.
• Engage in feature regression planning & actively participate in QA of feature release.
• Create and maintain documentation related to test scripts, test data, and automated testing processes.
• Own E2E delivery of features with documentation & verification.
• Collaborate & work with core team individuals to achieve capabilities as a scrum team.
• Interface with various R&D groups and with support tiers.
• Stay up to date with latest Azure & K8s trends & best practices.

• 10+ years of total experience working in the software industry as a QA & fundamental understanding of Quality Assurance. 
• At least 3+ years of Hands-on Automation testing using Selenium, Java (preferrable) or C#
• An inherent interest in software development and an internal drive to guard the quality of our releases.
• Sound experience in test automation for enterprise grade software applications using Selenium / Cypress or similar.
• Strong programming skills in Java (preferrable) or C#.
• Hands-on experience with API Integration testing using Postman.
• Exposure to MS SQL & database verification.
• Experience with testing public cloud infrastructures and technologies preferably Azure.
• Exposure to Azure Cloud Services such as App Insights, Cosmos DB, Function Apps etc.
• Hand-on experience with the design and execution of test plans and test cases for complex server applications.
• Hands-on with Test Management tools like X-Ray (preferrable) or TestLink.
• Experience of using Azure, VMWare lab servers for deployment & functional testing.
• Well established technical problem-solving, troubleshooting & RCA skills.
• Excellent interpersonal skills & ability to influence others, especially in sensitive or complex situations.
• Experience working with Agile/SCRUM software development methodology.
• Ability to work in complex N-tier architecture projects with a can-do attitude.
• Proven experience in operating within a global environment.
• Ability to work effectively in a team environment.

•    Script programming for Windows using PowerShell (preferrable) or Linux using Bash. 
•    Experience in testing cloud-native applications & knowledge of Kubernetes, Docker. 
•    Experience with performance testing tools such as JMeter or Gatling. 
•    Experience in evaluating performance, availability, and scalability of systems. 
•    Experience working with Git, Bamboo, Confluence. 
•    Experience in and knowledge of Enterprise Unified Communications Infrastructures (such as Teams, Zoom, etc.) is a plus. 
•    Exposure to AI/ML frameworks, generative AI, or data-driven solutions will be considered a plus.

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE.

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10278
Reporting into: Technical Manager  
Role Type: Individual Contributor