Customer Service Representative II

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

Job Description

Support & Production – Organizational Impact • Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team • Work consists of tasks that are typically routine, with some deviation from standard practice • Works under moderate supervision for routine tasks • May seek advice of more senior employees in the same team Communication & Influence • Communicates with contacts typically within the team on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement Innovation & Complexity • Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems • May be required to highlight areas of concerns/problems to supervisor in own team • Daily challenges are generally routine, but may require interpretation of procedures or policies to resolve problems Leadership & Talent Management • May provide guidance or assistance to new or entry-level employees Knowledge & Experience • Requires basic job knowledge of systems and procedures obtained through prior work experience or education • Requires a minimum of 3 years of experience. May require vocational or technical education

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.