Customer Support and Order Fulfillment Representative

United States·North America/usa/minnesota/eden Prairiemid

OtherOrder Fulfillment Specialist

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Requirements Summary

3+ years’ experience within Fulfilment or an Order to Cash and /or Customer Service environment preferred. Available to support increased workload and additional hours when required (e.g.,

Technical Tools

OtherOrder Fulfillment Specialist

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

As an integral part of the Fulfilment department, the Customer Support & Order Fulfilment Specialist plays a crucial role in ensuring delivery excellence within the Order Fulfilment lifecycle while providing top-tier customer experience.

Reporting directly to the Customer Support and Order Fulfilment Manager, you will act as main contact point to our valued Customers and Sales Network demonstrate autonomy, problem-solving skills, and initiative in executing accurate and timely order processing and providing support and assistance.

You will work independently to manage more complex tasks, find opportunities for process improvements, update documentation, and provide alternative solutions when needed. Throughout, your focus will remain on delivering exceptional service to our values.

Job Description

Requirements

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Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.