Regional Sales Administrator - Pacific Time Zone

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Job Description

Nidec is seeking a highly organized and experienced Regional Sales Administrator to support our sales organization and serve as a critical liaison between customers, Regional Sales Managers, Applications Engineers, Product Management, manufacturing facilities, and global teams.

This role is ideal for a professional with experience supporting complex manufacturing, industrial, automotive, supply chain, or global operations environments. The successful candidate will thrive in a fast-paced setting, possess strong ERP system knowledge, and have experience coordinating customer requirements, forecasts, orders, and international logistics activities across multiple stakeholders.

This is not an entry-level position. We are seeking an individual capable of operating independently, navigating complex customer and operational challenges, and contributing with minimal ramp-up time.

• →Partner with Regional Sales Managers, Product Managers, and Applications Engineers to support customer growth initiatives and achieve business objectives.
• →Manage customer orders, forecasts, backlog, and demand planning activities.
• →Coordinate with manufacturing facilities, logistics providers, and global teams to ensure timely fulfillment and delivery of customer requirements.
• →Monitor and track domestic and international shipments, proactively identifying and resolving delivery issues.
• →Verify and manage shipping documentation, including bills of lading, invoices, packing lists, and export-related documentation as required.
• →Serve as a key point of contact for customers regarding order status, delivery schedules, shipment tracking, and issue resolution.
• →Investigate and resolve customer inquiries, order discrepancies, and operational challenges in a timely manner.
• →Support customer account setup and maintenance activities within SAP, Salesforce, and other business systems.
• →Monitor open orders, backlog, and overdue invoices while partnering with internal stakeholders to drive resolution.
• →Prepare and analyze sales, forecast, and operational reports to support business decision-making.
• →Collaborate closely with domestic and offshore teams to ensure alignment across customer, operational, and commercial priorities.

• Bachelor's degree or equivalent combination of education and relevant experience.
• 5+ years of experience supporting sales, customer operations, order management, supply chain, logistics, manufacturing, or similar business functions.
• Experience working in a manufacturing, industrial, automotive, electronics, engineering, or similarly complex operating environment.
• Strong SAP, ERP, or enterprise business systems experience.
• Advanced proficiency with Microsoft Excel and Microsoft Office applications.
• Experience managing multiple priorities while maintaining a high degree of accuracy and attention to detail.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively across cross-functional and global organizations.

• Experience supporting international customers and overseas shipments.
• Experience working within high-volume global operations environments.
• Salesforce experience.
• Knowledge of demand planning, forecasting, inventory management, or supply chain processes.
• Experience collaborating with offshore teams and global stakeholders.
• Japanese language skills are a plus.

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.