SharePoint Administrator

The Business Systems Analyst II is an intermediate‑level professional responsible for independently analyzing business processes and systems to support technology solutions and operational improvements. This role plays an important part in ensuring business needs are accurately translated into effective system requirements and that implemented solutions align with organizational objectives.

Job Description

Role Overview The Business Systems Analyst II independently performs systems analysis activities for system enhancements, implementations, and operational initiatives. This role leads routine requirements efforts, supports process and data analysis, and participates throughout the system development lifecycle. More complex or high‑risk issues are escalated appropriately. Key Responsibilities Systems & Requirements Analysis Independently gather, analyze, and document business and system requirements Analyze current‑state and future‑state business processes, system workflows, and data flows Translate business needs into functional system requirements, specifications, or user stories Maintain accurate and traceable requirements and system documentation Application & Data Analysis Analyze system functionality, configuration, and integration points Support data analysis, validation, and reconciliation related to system changes Identify system gaps, risks, or improvement opportunities and recommend solutions Testing & Implementation Support Develop and execute test cases for system changes and enhancements Support and coordinate user acceptance testing (UAT) activities Validate that implemented solutions meet documented requirements and business needs Stakeholder Collaboration Serve as a point of contact for business users and IT partners during assigned initiatives Facilitate requirements reviews and working sessions with stakeholders Communicate system impacts, risks, and recommendations clearly and professionally Process Improvement & Best Practices Apply standard systems analysis methodologies, tools, and governance frameworks Identify opportunities to improve system processes, documentation, or data quality Provide informal guidance or support to Business Systems Analyst I roles as needed Qualifications Education & Experience Bachelor’s degree in Information Systems, Business, Computer Science, or a related field preferred Typically 2–4 years of experience in business systems analysis, IT, application support, or a related role Knowledge, Skills & Abilities Working knowledge of systems analysis concepts and SDLC methodologies Ability to independently analyze moderately complex system and business problems Strong analytical, documentation, and problem‑solving skills Effective written and verbal communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP, CRM, or enterprise systems preferred Ability to manage multiple priorities with limited supervision Strong collaboration and customer‑service orientation

Technical – T2 Organizational Impact • Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job family results, using practical technical principles • Intermediate-level technical contributor; generally works independently under moderate supervision and may seek advice of more senior employees in the same area • Failure to achieve results requires allocation of additional resources to meet goals and impacts project completion with the potential for additional financial expense. • Works on smaller, less complex projects/assignments Communication & Influence • Communicates with employees typically within the department and/or job family, explaining and interpreting matters related to the department; may communicate with external clients or partners depending upon the job area • May influence employees within own job area at an operational level Innovation & Complexity • Responsible for making minor improvements to technical/business processes, procedures, or systems to contribute to the performance of the team • Problems faced may be difficult but are not complex, requiring application of technical skills/analysis drawing from prior experiences, and typically involve consideration of multiple issues and impact job family and/or multiple teams Leadership & Talent Management • May provide guidance, help with training and review work of entry-level employees • May lead parts of less complex projects or processes Knowledge & Experience • Requires understanding of basic context and practical knowledge of technical and business environment as well as potential and upcoming technical advances within area of specialization, typically obtained through advanced education and relevant experience • Requires a bachelor’s degree or equivalent experience and minimum 2 years of prior relevant experience