Clerk

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer’s orders in a friendly, accurate, efficient manner. 

• →Provides excellent customer service, ensuring positive customer relations and satisfaction
• →Assists with general care of all animals
• →Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
• →Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• →Processes and is accountable for other services handled at the register.
• →Ensures proper handling of all forms of tender and coupons.
• →Performs fixed activities as assigned by Store Director.
• →Answers incoming phone calls using proper phone etiquette
• →Assists with store maintenance and cleaning on the sales floor and backroom.
• →Follows all store and department policies and procedures.
• →Other duties as assigned

• Excellent customer service skills, friendly
• Passionate about animals
• High energy level
• Ability to follow directions
• Good organizational skills
• Motivated

• →This job has no supervisory responsibilities.

• Some animal knowledge

• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence
• Present information and respond to questions from customers or associates

• Basic math concepts (addition, subtraction, division, multiplication) 

• Some locations may require Power Industrial Truck Certification

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Apron
• Uniform per store policy

Regularly (Over 2/3 of the time)

• Stand
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 30 pounds

Frequently (Between 1/3 and 2/3 of the time)

• Walk
• Stoop
• Kneel
• Crouch
• Crawl
• Lift and/or move up to 50 pounds

Occasionally ( Less than 1/3 of the time)

• Climb
• Balance
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

Regularly

• Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

Occasionally

• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock
• Outside weather conditions

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location