3h ago

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IT Administrator

United States·Burlington Townshipmid

Customer SupportIt Support Specialist

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Quick Summary

Requirements Summary

switching, routing, and wireless Scripting in Bash, PowerShell, or Python Working knowledge of firewalls Exposure to configuration automation such as Ansible Experience with Linux, Windows, Apple,

Technical Tools

Customer SupportIt Support Specialist

About Nimble

Nimble is an AI robotics company building the autonomous supply chain to power fast, efficient and economical commerce. We’re training robot AGI to power a proprietary generalist supply chain superhumanoid, the first robot in the world capable of performing thousands of tasks across the supply chain. We’ve raised over $220M at over $1B valuation and formed a strategic alliance with FedEx to build a national network of autonomous warehouses capable of generating many billions in annual revenue. We are a hardcore and obsessed team of the world’s best engineers and operators. If you are obsessed with your craft, enjoy a high-intensity and fast moving high impact environment, are super high agency in getting hard things done and want to be part of building the world’s most legendary robotics company at the most pivotal moment in history, we want to work with you.

We are on a mission to empower and inspire mankind to accomplish legendary feats by inventing robots that liberate us from the menial. We will accomplish this by training robot AGI to invent and build the Autonomous Supply Chain – everything from the inside of factories and warehouses to your front door – powered by generalist superhumanoids.

Our founding team comes from the AI labs at Stanford and Carnegie Mellon and our board of directors include famed robotics and AI legends including Fei-Fei Li (Chief Scientist of AI at Google and Director of Stanford’s AI Lab), Marc Raibert (founder of Boston Dynamics), and Sebastian Thrun (founder of GoogleX, Waymo; Stanford Professor and considered the father of autonomous vehicles).

Let’s be legendary.

Link: Nimble Closes $106 Million Series C Funding Round, Scales Fully Autonomous Fulfillment with FedEx

Link: FedEx Announces Expansion of FedEx Fulfillment With Nimble Alliance

Why Join Nimble?

At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.

Nimble's Core Values:

Be relentlessly resourceful - Challenge conventions and overcome obstacles.

Be legendary - Be the very best and do work that inspires.

Be humble - Prioritize growth, learning, and doing whatever is needed to further the mission.

Be dependable - Take ownership and deliver with high agency.

The Role

Nimble Robotics is building autonomous, robot-powered fulfillment, and our IT environment has to keep pace with a fast-growing, multi-site operation. We're hiring an IT Administrator to be the generalist who keeps our people, devices, and network running and who owns the processes that make that repeatable.

You will own employee onboarding and offboarding end to end, assist with our network configuration and automations, and partner with our Compliance Officer to keep our controls and evidence audit-ready. You'll also script, integrate, and support a mixed Linux, Windows, Apple, and Android environment across our facilities.This is a fully on-site, hands-on role with the involvement with physical equipment, network gear, and in-person support at our facilities. You'll work across sites, solve problems and help shape how IT scales alongside bleeding-edge robotics logistics.

Responsibilities

~2 min read

→Employee Lifecycle

→Own the end-to-end IT onboarding, offboarding, and role change process across all sites, from HR handoff to closed ticket
→Maintain auditable onboarding and offboarding records, and continuously improve the process through automation
→Deprovision access promptly on departure, recover company equipment, and ensure no orphaned accounts remain
→Partner with HR, Operations, and hiring managers to keep checklists, timelines, and handoffs accurate

→Compliance and Security

→Support the Compliance Officer in implementing and operating IT controls and policies
→Collect, organize, and maintain audit evidence (access lists, device inventories, configuration baselines, change records)
→Help enforce endpoint security, patching, and configuration standards across Linux, Windows, Apple, and Android devices
→Run periodic access reviews and remediate findings

→Network and Configuration Management

→Assist in the configuration, maintenance, and documentation of network equipment across sites, including switches and routers, wireless, and firewalls
→Troubleshoot network connectivity and W-iFi coverage
→Keep network diagrams, rack elevations, and other documentation current

→Automation and Integration

→Automate repetitive IT tasks
→Build and maintain integrations as needed, such as SSO and SCIM

→End-user and Site Support

→Provide day-to-day technical support for end-users on laptops, desktops, and mobile devices and their peripherals
→Deploy and maintain endpoints, servers, and peripherals across sites
→Some travel to US sites for installs, site launches, and on-site issues

→Asset Management and Documentation

→Assist in asset inventory management
→Maintain runbooks and SOPs for your areas

Requirements

~2 min read

4-6 years experience in an IT department, or equivalent
Experience running onboarding and offboarding, including provisioning and deprovisioning
Hands-on Cisco IOS-XE experience: switching, routing, and wireless
Scripting in Bash, PowerShell, or Python
Working knowledge of firewalls
Exposure to configuration automation such as Ansible
Experience with Linux, Windows, Apple, and Android
Strong attention to detail and communication skills
Self-starter and problem solver who owns work end to end

Identity provider and SSO/SCIM experience
Warehouse or industrial wired and wireless networking
Compliance or audit experience (SOC 2, ISO 27001, and/or NIST)
CCNA, Network+, or Security+ certification

Compensation

The pay range for this position at the start of employment is expected to be between $83k and $130k/year. Your exact offer may vary depending on multiple individualized factors, including job-related knowledge, skills, and experience. In addition to cash compensation, this position will also receive generous equity for this position.

Culture:

We embrace challenges and strive to make the impossible possible each day. We’re not in this to do what’s easy or to be mediocre. We want to create something legendary and leave our mark on the world. We’re ambitious, we’re gritty, we’re humble and we’re relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!

Nimble Robotics, Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws.

Nimble's Benefits

Unlimited Flexible Time Off

Enjoy the time you need to travel, rejuvenate, and connect with friends and family.

Health Insurance

Nimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family.

Paid Parental Leave

Enjoy paid bonding time following a birth.

Commuter Benefits

Take the stress out of commuting with access to fully paid parking spots.

Referral Bonus

Get a cash bonus for any friend or colleagues that you refer to us that we end up hiring.

401k