Initiative Support Associate, Consulting

Nonprofit Finance Fund® (NFF®) is a nonprofit lender, consultant, and advocate. Since 1980, we’ve helped organizations access the money and resources they need to realize their communities’ aspirations. Alongside others, we’re working to build community wealth and well-being and put affordable housing, essential services, quality jobs, and excellent education within reach of more people. To learn more, visit nff.org. Learn more about our work to achieve our vision through our Theory of Change and Values.  

NFF’s Consulting team works with nonprofit organizations, funders, coalitions, networks and other mission-driven partners to support capacity building and financial sustainability. The team partners with nonprofit leaders navigating growth, change, and systemic challenges by providing strategic advice, financial analysis, and capacity-building support. Through customized consulting engagements nationwide, NFF helps organizations strengthen their capacity, sustainability, and impact.  

NFF seeks an Initiative Support Associate to strengthen project execution operational effectiveness and client service delivery within the Consulting Department. The Associate will partner closely with consulting staff to coordinate projects and initiatives, maintain accurate project information, track progress against key milestones, and support the operational processes that underpin high quality consulting engagements. While this role is grounded in project coordination and department operations, the Associate will work across teams to facilitate communication, organize information, support compliance and invoicing requirements, and ensure critical project data and documentation remain current and accessible. The Associate will also assist with the review and analysis of client materials, including financial statements and impact data, helping project teams effectively manage information and advance client engagements.   

NFF has offices in Boston, New York, Philadelphia, Oakland, and Los Angeles. This is a US-based remote role, with a strong preference for candidates within commutable distance to one of NFF’s offices. NFF has core business hours where we expect all staff to be available from 9:00 am to 5:00 pm local time, and occasional travel (20%) is required. 

Essential responsibilities for this role include, but are not limited to:

• Coordinate project logistics and maintain project plans, action item trackers, timelines, deliverables, and other tools that support effective project execution 
• Support client-facing administrative processes, including report timelines, invoicing and billing, tracking re-grant disbursements, and coordinating documentation with internal and external partners 
• Prepare meeting materials, agendas, notes, and follow-up communications  
• Monitor assigned tasks and proactively communicate progress, risks, and support needs  
• Contribute to high quality client deliverables, including PowerPoint presentations, engagement letters, research reports, and workshop/training curriculum    
• Identify opportunities for improvements; recommend policy or process changes as appropriate 

• Update and maintain Salesforce data, ensuring financial, impact, and project records are accurate, organized, and current 
• Conduct research and gather information from a variety of sources to support consulting engagements  
• Compile, organize, and analyze quantitative and qualitative data  
• Support the development of presentations, reports, summaries, and other client-facing deliverables  
• Synthesize information into clear findings, observations, and recommendations  
• Review work products for accuracy, consistency, and completeness prior to delivery  

• Identify recurring themes, trends, and insights across projects, clients, and engagements  
• Contribute to development and maintenance of tools, templates, resources, and knowledge repositories  
• Support efforts to capture lessons learned and effective practices from consulting engagements  
• Share observations and emerging insights that may strengthen future project design and delivery  

• Collaborate effectively with colleagues across projects to support successful engagement outcomes  
• Participate in client and internal meetings, contributing notes, follow-up actions, and logistical support  
• Lead event logistics and support the delivery of client-facing workshops, training sessions, and convenings, including scheduling, participant coordination, materials preparation, and virtual or in-person execution 
• Build positive working relationships with clients, partners, and colleagues  
• Seek feedback, clarification, and guidance to ensure alignment with project goals and expectations.  
• Contribute to a collaborative, inclusive, and solutions-oriented team environment  

• Bachelor’s degree from an accredited institution or equivalent combinations of relevant education, training, and experience  
• One (1) year of professional work experience  
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail  
• Strong written and verbal communication skills  
• Demonstrated analytical, research, and problem-solving skills  
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook  
• Ability to work effectively both independently and collaboratively within a team environment  

• Be committed to NFF’s values, mission, and approach to community impact   
• Bring experience in nonprofit, public sector, consulting, financial services, or related environments  
• Understand or be eager to learn about CDFIs and community-centered finance   
• Build strong, trust-based relationships and collaborate effectively across teams, geographies, and perspectives in a highly matrixed organization  
• Be able to work with large amounts of data to independently create reports and presentations  
• Work independently, communicate proactively, and take ownership of outcomes  
• Demonstrate curiosity and a commitment to continuous learning and professional growth  
• Thrive in a dynamic, mission-driven environment where priorities evolve and ambiguity is common