Manager, Records Management Document Control (RMDC) 04201 NWD

• →Responsible for the contract performance as the overall Portsmouth Site-wide Records Custodian and shall manage all records in various media formats generated/received in the performance of the Contract, including legacy records.
• →Serve as the Records Subject Matter Expert
• →Lead, supervise, and develop a team of RMDC personnel supporting records management and document control activities.
• →Assign work, set priorities, and manage workloads to ensure timely and accurate processing of records and documents.
• →Provide coaching, mentoring, and technical guidance to staff on records practices, systems, and requirements.
• →Support hiring, onboarding, training, and performance management of records personnel.
• →Serve as escalation point for complex records management questions or issues.
• →Supports the public relations and public information efforts of the company, including role on Emergency Operations Cadre as required.

• Oversee records capture, indexing, classification, retention, and disposition activities.
• Ensure proper management of controlled documents, essential and support drawings, and contractor submittals.
• Ensure accurate document release, configuration status accounting, and metadata maintenance.
• Validate completeness, accuracy, and traceability of records in electronic and physical systems.
• Ensure compliance with site procedures, desk guides, configuration control principles, and records management standards.
• Manage legal hold documents and request.
• Responsible for the operations of the Environmental Information Center (EIC) including the Public Reading Room and Website.

• Provide oversight of document and records management systems.
• Ensure records inventoried, scheduled and dispositioned in accordance with Federal laws, regulations, DOE Directives, and an approved Records Management Plan.
• Ensure compliance with federal records requirements, including Department of Energy (DOE) and NARA regulations.
• Support audits, assessments, and corrective action responses related to document and records management.
• Monitor changes to regulatory or procedural requirements and implement updates as needed.

• Serve as primary liaison with project teams, Quality Assurance, Engineering, contractors, and government customers.
• Provide guidance and determinations on records management solutions
• Ensure delivery of high‑quality customer service to internal teams and external clients.
• Performs photography, videography and graphic design duties as required.

• Establish and monitor performance metrics for records management activities.
• Identify trends, gaps, and opportunities for process improvement and standardization.
• Support development or revision of procedures, tools, training materials, and user guides.
• Oversee migrations, system implementations, or process changes related to records management.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Manage mail services on Portsmouth site for DOE and other site contractors
• Maintains a safe working environment. Demonstrates awareness and implementation of applicable environmental, safety, and health (ES&H) requirements while also alerting co-workers of such requirements as needed.
• Demonstrates the ability to get along with co-workers, customers and visitors.
• Demonstrates a personal commitment to safety and quality.
• Ensures safety and health of employees during work tasks, utilizing good work practices and following procedures and protocols.
• Performs other duties as assigned.

• Must pass pre-employment background check.
• Must pass pre-employment drug testing.
• Must be able to travel occasionally for verification of Records destructions
• Must be able to obtain and maintain a DOE “Q” Level Clearance.

• Experience supporting DOE sites or other federally regulated programs.
• Familiarity with NARA requirements and federal records schedules.
• Professional certification (e.g., NARA, Certified Records Manager [CRM], or equivalent).
• Experience supporting audits, assessments, or corrective action programs.

• Works in typical office environment. The noise level in the work environment is usually quiet but may reach moderate levels.
• This position is considered sedentary work with routine repetitive motion.
• Work involves operation or computer workstations and scanning equipment in cluster workspace.
• Employee may be required to work under a radiological work permit.