COLD END AREA MANAGER

To oversee and lead the Cold End operation of a two-float line facility to ensure that the process is operated safely, efficiently and exceeding budget whilst maintaining world class quality standards.

Safety:

• Complete required audits at the prescribed frequency. These may include Key Safe Behavior audits, Safety Walk and Talk, or similar.
• Facilitate safety meetings and prepare comprehensive risk management reviews.
• Perform visual oversight by walking the production line and documenting hazard identifications
• Adhere to and enforce the Laurinburg plant Working and Safety Rules
• Complete required compliance training
• Be an active participant in accident and injury prevention using audits, dialogue with operators, and system design and facilitating root cause analysis as needed
• Identify engineering solutions to potential safety issues, utilizing the safety and sustainability improvement plan to track initiatives.
• Embrace and abide by the 10 Key Safety Leadership Behaviors.

Environmental:

• Track area incidents and develop corrective actions as needed.
• Identify, monitor, and control waste and implement recycling initiatives.
• Participate in identifying, reviewing, and minimizing environmental aspects and impacts.
• Complete environmental training as required.
• Maintain & Implement systems to remain compliant with ISO 14001

Quality:

• Maintain & Implement systems to remain compliant with ISO 9001
• Facilitate layered process auditing to ensure “we do what we say and say what we do”.
• Work harmoniously with all other site functions to ensure a world class product is delivered to the customer
• Work with quality to perform root cause analysis and implement countermeasures for customer issues as required.

Team Leadership & Development:

• Lead routine communications via shift start, morning, and weekly meetings.
• Conduct 1:1 check-ins and routine performance reviews with direct reports.
• Resolve personnel issues by partnering with HR and executing conflict management protocols.
• Maintain positive union relationships alongside direct employee relations to proactively remove operational barriers and friction
• Drive employee engagement through team-building activities
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Manage shift scheduling and coordinate floor coverage during direct report absences.

Operations & Strategic Planning

• Develop processes and strategies to achieve and exceed budgeted performance for area KPIs
• Manage floor scheduling via weekly production and plant maintenance meetings.
• Direct wareroom throughput across glass cutting, handling, packing, and stacking lines alongside Cold End PI’s, Technical Supervisor and Shift Supervisors.
• Optimize production scheduling by collaborating with the Materials Manager to maximize cutting lists, maintain schedule integrity, and hit customer satisfaction targets
• Lead continuous improvement initiatives utilizing Lean methodologies and production databases to analyze loss trends and eliminate operational waste
• Minimize equipment downtime by partnering with Maintenance and Engineering teams to build proactive prevention strategies
• Prioritize engineering projects and maintenance activities during planned downtime
• Justify capital expenditures and asset installations by working across departments to build technical project business cases.
• Compile monthly reports regarding output, operational oversight, and key plant objectives.
• Publish corporate communications throughout the area.

Talent Acquisition & Training

• Interview job applicants as needed
• Oversee employee training spanning standard corporate, technical, and regulatory compliance courses.
• Direct personal development by tracking individual career plans for self and subordinates.

• Bachelor’s Degree in Business/Engineering or equivalent Industry Experience: Minimum of 5 years of experience in a manufacturing or plant operations environment, specifically within glass production, fabrication, or Wareroom/Cold End operations (handling, cutting, stacking, packaging).
• Leadership Experience: Minimum of 2–3 years in a direct supervisory or managerial role overseeing multi-shift production teams, Shift Supervisors, and technical personnel

• Working knowledge of computers and computer software (MSOffice, specifically MS Excel, Word, PowerPoint)
• Excellent writing skills for reports, presentations, policies, procedures, and specifications
• Excellent planning/coordination skills

Qualifications Desired:

• Continuous Improvement: Formal certification in Lean Manufacturing, Six Sigma (Green or Black Belt), or 5S methodologies.
• Labor Relations: Proven experience working successfully within a unionized manufacturing environment, with a track record of maintaining positive union-management relationships
• Project & Financial Management: Experience managing operational budgets, evaluating weekly/monthly variances, and drafting justifications for capital expenditure (CapEx) engineering projects
• Experience with SPC and data analysis software preferred.

• Necessary travel
• Support 24/7 operation
• Physically able to do hands-on tasks on the floor for an extended period.
• Ability to work in hot working environments