Patient Navigator - Behavioral Health - Evening Shift

• Sign on bonus: (if applicable)
• Position: Patient Navigator
• Location: Warrenville ; Corporate Center
• Full Time/Part Time: Part Time (20 hours/week)
• Hours: Evening Shift (3:00pm-11:30pm) Rotating Weekends/Holidays required
• Required Travel: N/A

Provides initial response to clients reaching out to the hospital.  Conducts initial assessment of clients and schedules mental health appointments.  Responds to and triages crisis calls.  Registers, reviews and corrects patient registration information in the computer system.  Verifies insurance coverage and eligibility on all Blue Cross HMOI members

• →Education:

• →Required – Associate’s Degree plus a minimum of three years of experience or a Bachelor’s Degree
• →Preferred – Bachelors Degree in a Behavioral Health related field

• →Certification:

• →CPI certification within 90 days of start date into position
• →Current CPR Certification issued by American Heart Association within 90 days of start date into position

• →Experience:

• →Maintain information as highly confidential
• →Ability to maintain professional boundaries and willingness to seek supervision
• →One year of previous experience in healthcare or a behavioral healthcare setting

• →Unique or Preferred Skills:

• →Crisis line or crisis intervention experience
• →Substantial knowledge base of insurance plans such as commercial, managed care , and capitated plans (Medical/Medicaid/Workers Compensation.