Patient Service Rep - Family Practice

Edo Woodridge 3329 75th Streetmid

Other

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Quick Summary

Key Responsibilities

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room,

Technical Tools

Other

$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Patient Service Rep
Location: 3329 75th St. Woodridge
Full Time: 40 hours
Hours: M-F Rotating shifts 6:45a-3:15p, 8am -4:30pm and 10am - 7:30pm. Also 1 Sat am per month
Required Travel: Occasionally
This role includes some travel to other locations and requires flexible hours to meet operational needs

Responsibilities

~2 min read

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.

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High School or GED Required
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Associates Degree Business Administration/Management Preferred
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2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
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Manual dexterity to operate various office machines
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Knowledge of health insurances, medical terminology and anatomy
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Strong data entry and keyboarding skills
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Knowledge of Microsoft Office Suite
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Bilingual skills
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A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.