Director Patient Care Services - Critical Care & Med/Surg

United States·Danburyexecutive

OtherPatient Care Coordinator

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Quick Summary

Key Responsibilities

1. Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units. 2.

Requirements Summary

Education: BSN or Advanced degree in nursing required. Master’s Degree in Nursing or related fields required. Experience: At least five years of experience in Nursing Leadership with comparable scope.

Technical Tools

OtherPatient Care Coordinator

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

SUMMARY:

Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.

SPAN OF CONTROL:
RESPONSIBILITIES AND STANDARDS:
1. Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units.
2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.
3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.
4. Leads and is accountable for reaching organizational goals. Provides recommendations to the VP/CNO for strategic growth targets.
5. Assumes responsibility for effective fiscal management of department to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.
6. Facilitates interdisciplinary and interdepartmental communication for effective operation of clinical
services. Works collaboratively with all internal and external constituencies.
7. Collaborates with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety
opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety
initiatives.
8. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.
9. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared for effective operations and to promote positive employee relations.
10. Where Collective Bargaining Agreements exist, partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations. Will actively participate in labor relation negotiations and labor management activities.
11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice.
12. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth.
13. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.
14. Additional duties as assigned.

JOB QUALIFICATIONS:

Education: BSN or Advanced degree in nursing required. Master’s Degree in Nursing or related fields required.

Experience: At least five years of experience in Nursing Leadership with comparable scope.
Nursing Executive Certification preferred. Membership in a Healthcare/Nursing professional organization preferred.

License: active Connecticut RN License

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Credentials:RN

Company: Danbury Hospital

Org Unit: 158

Department: Nursing Administration

Exempt: Yes

Salary Range: $68.81 - $127.79 Hourly