Market Intelligence lead

Market Intelligence Lead at NxtWave is a pivotal role responsible for keeping a pulse of the market by staying in touch with customer feedback, analyzing competitor products, identifying new market opportunities etc. This role will ensure that we stay ahead of the curve by continuously monitoring the pulse of the market and our product’s reception. You will play a key role in shaping our product strategy by delivering actionable insights that drive growth and innovation.

Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.

4+ years of experience in customer insights, market research, or competitive intelligence, preferably within tech or edtech industries.

Leadership: Proven track record of managing a team and delivering on strategic goals.

Analytical Skills: Strong ability to translate raw data into actionable insights. Experience working with data analytics tools and platforms is a plus.

Communication Skills: Excellent verbal and written communication skills, with the ability to present complex findings in a clear and concise manner to stakeholders at all levels.

Collaboration: Experience working cross-functionally with product, marketing, and customer success teams.

A strategic thinker with meticulous attention to detail and a robust problem-solving acumen.

Nice to have: Hands-on experience with customer survey platforms and data analytics tools (e.g., Google Analytics, Tableau, Power BI); Experience with CRM and feedback management systems.

Hyderabad, India (This position requires office-based work)