Promotions/Special Events Coordinator- Casino Events- Full Time

The Promotions/Special Events Coordinator will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions

• →Plans and coordinates daily special events and promotions.

• →Coordinates the disseminate of prizes, gifts and or tickets related to special events and promotions.
• →Coordinates advisories for all special events and promotions
• →Creates and distributes special events and promotional daily reports and customer feedback
• →Follows all departmental policies and procedures.
• →Addresses and resolves all customer services issues and presents to management
• →Builds a strong special event and loyalty team that delivers high guest satisfaction, excitement and fun
• → Maintain confidentially of all Ocean Casino Resort Atlantic City trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
• →Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City’s business ethics guidelines
• →This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

• Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours

• Ability to effectively communicate in English
• Must be able to lift/push/pull up to 25lbs.
• Computer experience required. Experience with Konami/Synkros and Microsoft Office Suite preferred
• High school diploma or equivalent GED is preferred