BEACON SOLUTIONS ANALYST

USA·Portlandmid

OtherSolutions Analyst

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Quick Summary

Overview

Description MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network,

Technical Tools

OtherSolutions Analyst

Description

What We Offer

~2 min read

✓Epic Beacon Certifications are required, experience managing therapy plans is a plus.

✓Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.

✓The ideal candidate will have 3-5 years of experience as an Epic Application Analyst, must have minimum of 1 year of Epic build experience, implementation build experience is highly desired.

✓Work history in Healthcare IT is required.

✓Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.

✓Intermediate proficiency in Microsoft Excel.

✓Perform routine build and configuration in Epic and related products.

✓Act as Level 2 technical support for many ancillary integrated products. This entails:

✓Collecting and resolving issues

✓Coordinating with Help Desk on JIRA resolution

✓Helping the product owner to put together agendas for vendor calls

✓Representing OCHIN on vendor calls from a technical perspective

✓Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model.

✓Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.

✓Discuss and provide workflow solutions and ensure understanding of the system through hands on training.

✓Document build specifications, team processes and complex clinic workflows.

✓QA complex builds, Service Update (SU) modifications, and other work orders.

✓Collaborate with members from other OCHIN teams to address integration issues.

✓Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.

✓Lead training and work groups for members.

✓Mentor, coach, and train less experienced analysts.

✓Develop and share workflow best practices.

✓Travel to support new members on-site with software installations

✓Assist Project Managers in identifying system capabilities.

✓Build, design, test, and document functionality of new system features.

✓Provide process improvements within your application or team.

✓Other duties as assigned.

Requirements

~1 min read

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.