Clinic Supervisor - Pulmonary - Full Time

Required - High School diploma or equivalent.

Preferred - Bachelor's degree.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Required - 3 years of related healthcare/clinical experience with exhibited leadership or supervisory experience.

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Ability to demonstrate excellent judgment in performing duties and conflict resolution skills.

• Strong delegation skills.

• Ability to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

• Works closely with clinical colleagues, physicians, and coordinator and manage to continually assess and improve the operational procedures of the unit.

• Supervises, trains and develops department staff.

• Supervises and utilizes all available performance management information to monitor and measure the performance of the operational unit as a team as well as the individual performance of team members.

• Ensures that the appropriate internal controls, backups, and policy guidelines are communicated to department leaders so that immediate testing is completed prior to implementing any new processes as to minimize the calculated risks associated with the new process.

• Develops unit specific systems to ensure an environment that emphasizes patient courtesy and responsive service delivery.

• Supervises and resolves patient complaints and requests for service immediately and courteously.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.