IS Epic Manager - Patient Experience

Required - High School diploma or equivalent

Preferred - Bachelor's degree in Healthcare or Business Administration or related field

Required - 7 years related healthcare or project and team management experience including two years in a supervisory/management capacity (experience should include leading large, complex system integration efforts or large software application projects)
Preferred - Additional degrees,  business training experience and/or certifications may be combined to meet minimum qualifications.

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Strong partnering, coaching, and mentoring skills.
• Strong budget and schedule management skills ensuring the business community is engaged in the project.
• Problem solving skills and continuous process improvement skills.
• Time management skills and the ability to prioritize multiple projects simultaneously.
• Ability to remain dedicated to client service.
• Judgment skills to think clearly in complex, dynamic situations.
• Strong organizational skills with attention to detail.
• Negotiation skills to work with various parties towards a mutually acceptable business solution.
• Ability to work flexible schedule, such as evenings, nights, weekends, extended shifts, etc.

• Manages projects effectively to meet client requirements.
• Delivers applications that adhere to standards and support initiatives.
• Leads and develops team members to reach full potential.
• Participates in activities for personal growth and development.
• Interacts with customers strategically and effectively.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.