Manager - Care Management - Monroe

Required - Registered Nurse Diploma OR Master's Degree in Social Work

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Required - 3 years experience in Case Management/Care Management (Disease Management) or Utilization Management.

Required - Current State of Louisiana Registered Nurse License OR Licensed Master Social Worker (LMSW)

Preferred- Certification in Certified Case Manager (CCM) or equivalent

• Must have computer skills and be proficient with Windows-style applications, various software packages specific to role.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process

• Must have strong leadership and delegation skills including being able to manage and develop a team.

• Must have strong organizational and time management skills.

• Skills to work efficiently under pressure and set priorities required.

• Manages the daily operations of the department by maintaining appropriate staffing levels and assignments to meet the needs of the department.
• Develops a team who communicates closely with Primary Care Physicians to establish a coordinated effort in achieving health improvement goals.
• Establishes and promotes relations with clinical team members, physician advisors and individual physicians to promote effective quality health care through evidence-based care, effective discharge planning, efficient care coordination, safe transition of care, and quality measures and clinical documentation.
• Researches, selects and promotes adaptation of best practice finding to ensure quality patient care and optimal outcomes. Reviews data and identifies process improvements to remove barriers and ensure the success of the care managers.
• Assesses and interprets Payor/Partner needs using pertinent facts and data to solve a range of complex problems. Meets the plan objectives outlined by Payor/Partners.
• Interviews, trains, motivate, evaluations, and monitors staff performance.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.