Overages, Shortages & Damages Clerk

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

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  Locate overages, shortage and damaged freight and research and resolve issues

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  Provide exceptional customer service to internal and external customers

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  Properly handle different types of freight including Hazmat materials

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  Prepare paperwork to process OS&D freight including repackaging OS&D freight as needed

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  Maintain accurate records for reporting OS&D freight on a daily and weekly basis

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  Assist with answering telephones and provide superior customer service

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  May also perform customer service duties such as providing quotes, taking orders and answering general customer questions

• High School Diploma or equivalent preferred.

• 1 year of office and/or operations experience, preferably in the transportation industry

• Proficient with Microsoft Office

• Experience with AS400 and SAP preferred

• Experience handling Hazmat materials preferred

• Excellent verbal and written communication skills

• Detail oriented with the ability to multi task

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here for contact information.