Global Partner Program Operations Specialist

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  Own end-to-end partner onboarding, taking new partners from contract sign-off to full enablement without friction.

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  Drive data hygiene in Salesforce, ensuring partner profiles, status, and agreement data remain 100% accurate and complete.

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  Partner closely with Finance and Partner Sales to execute streamlined due diligence and compliance checks.

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  Manage partner agreements from submission through execution (DocuSign/Conga) to keep deals and onboarding moving fast.

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  Support distribution partners in rapidly onboarding their reseller networks in compliance with program standards.

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  Serve as the go-to operational partner on Slack and email, providing fast, accurate answers on program structure and resources.

• Own user access and identity lifecycle for the Partner Portal and downstream systems, troubleshooting technical blockers instantly.

• Guide partners through portal workflows, tools, and program documentation so they can self-serve effectively.

• Unblock partner access to learning systems, ensuring seamless training and certification pathways.

• Champion portal adoption internally and externally to drive maximum self-service usage across the ecosystem.

• Resolve high-volume inbound operational requests with speed and precision (covering onboarding, eligibility, agreement tracking, benefits, and compliance).

• Support Deal Registration operations—troubleshooting submission blockers and keeping partner deal flow moving smoothly.

• Issue Letters of Authorization (LOAs) promptly upon request.

• Safeguard partner data integrity across Salesforce, Conga, DocuSign, PRM tools, and public partner locator directories.

• Assist with deal registration metrics, reporting, and compliance monitoring to ensure channel health.

• Salesforce (SFDC) & PRM Platforms (e.g., Impartner)

• Google Workspace & Microsoft Excel

• Conga / Apttus & DocuSign

• Tableau or similar reporting/BI tools

#LI-Onsite

P25791

• Supporting Your Well-Being 
• Driving Social Impact 
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.