Account Director

• Act as the senior strategic point of contact for the client's Global Marketing and Brand leads, establishing trusted, collaborative, and consultative relationships.
• Act as Brand Guardian across the portfolio, ensuring all work meets the highest standards of strategic alignment, brand consistency, and creative excellence.
• Establish and champion best-practice ways of working, operational rhythms, and communication flows between the dedicated agency team and client stakeholders.

• Oversee the end-to-end execution of global deliverables, including brand strategy, creative concepts, hero campaign assets, and master toolkits.
• Partner closely with the Strategy Director and Creative Director to translate business objectives into inspiring creative briefs and effective campaign solutions.
• Act as a senior escalation point for project hurdles, managing expectations and negotiating win-win solutions that protect both creative integrity and client satisfaction.

• Take overall financial and commercial control of the account, managing profitability, accurate revenue forecasting, scope tracking, and fee negotiations.
• Manage the annual Scope of Work (SOW), tracking run rates, resourcing, and team capacity to ensure on-time, on-budget delivery.
• Identify organic new business and growth opportunities, introducing wider capabilities across digital, content, and production where appropriate.

• Manage, mentor, and inspire the account and project management team, encouraging professional development and high team engagement.
• Lead weekly WIPs, capacity planning, and status reviews with job owners to ensure seamless day-to-day studio execution.

• Proven experience: 8+ years of progressive account management experience within top-tier creative, advertising, or dedicated/in-house agency environments.
• Sector expertise: A background in FMCG, CPG, or Pet Care/Pet Food is strongly preferred. Experience managing a portfolio of multiple brands is a distinct advantage.
• Global creative scope: A demonstrable track record managing global campaigns, conceptual work, and master toolkits (beyond adaptation and localisation).
• Commercial acumen: Strong financial management skills, including scope definition, burn rate tracking, P&L awareness, and staffing models.
• Relationship & communication skills: Exceptional communication, storytelling, and presentation skills, and comfort advising and influencing senior marketing stakeholders.
• Process & integration: A deep understanding of how to embed agency teams within client organisations while maintaining high agency service standards.
• Languages: Professional working fluency in Spanish and English is essential, as you will work with global teams.

Req ID: 18671

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