Product UX/UI Designer

We are looking for a Product UX/UI Designer to join our product team and help design, improve, and scale digital products for a leading African telecom & fintech group, with a strong focus on mobile transactional experiences and the client's flagship mobile merchant/agent app.

This role is ideal for someone with a strong product mindset, excellent UX fundamentals, and solid UI execution capabilities. You will work in a fast-paced, collaborative environment alongside product managers, developers, business stakeholders, and marketing teams to create scalable, user-centric mobile experiences across multiple countries.

We value designers who prioritize usability over aesthetics, think in systems, and understand the connection between design, product strategy, and delivery.

• Understand user needs, product challenges, and business constraints
• Design intuitive, scalable, and efficient user journeys
• Create user flows, wireframes, and interactive prototypes
• Contribute to product thinking and UX decision-making
• Apply UX best practices around usability, accessibility, information architecture, and interaction logic
• Identify friction points and continuously improve the user experience

• Prepare and conduct user testing sessions
• Build feedback frameworks and UX questionnaires
• Analyze user behaviors and product usage patterns
• Translate user insights into actionable product improvements
• Collaborate with product teams to prioritize UX enhancements

• Design clean, structured, and consistent mobile interfaces
• Produce high-quality UI mockups in Figma
• Respect and extend existing design standards and components
• Ensure visual quality while maintaining a pragmatic product-oriented approach
• Deliver realistic and implementation-ready interfaces

• Work within and contribute to the existing design system
• Structure components and variants in Figma
• Ensure consistency across products and countries
• Understand maintainability and scalability principles
• Collaborate with developers on Design System → Code workflows

• Work closely with developers to ensure feasibility and consistency
• Participate in product discussions and functional trade-offs
• Understand mobile technical constraints and integrate them into designs
• Contribute to improving design/product/development workflows

• Integrate AI tools into design and production workflows
• Use AI to improve velocity, consistency, and exploration of UX/UI solutions
• Maintain a critical and structured approach when leveraging AI tools

• 3–5+ years of experience in UX/UI Design or Product Design
• Experience designing mobile applications or evolving digital products
• Previous experience in product companies, startups, agencies, or software factories
• Experience in telecom or super apps is a plus

• Strong ability to design complex user journeys
• Solid understanding of:
  • usability
  • ergonomics
  • user-centered design
  • information hierarchy
• Understanding of transactional mobile products
• Strong product thinking and continuous improvement mindset

• Experience conducting or leveraging user testing
• Familiarity with UX research and validation methodologies
• Experience with tools such as:
  • Maze
  • FigJam
  • Dovetail
  • or equivalent

• Advanced proficiency in Figma:
  • components
  • variants
  • auto-layout
  • design systems
• Ability to create structured and scalable mobile UI
• Understanding of responsive and cross-device constraints
• Familiarity with Design System → Code principles

• Comfortable working in scalable, multi-country product environments
• Strong collaboration skills across product, design, and engineering teams
• Understanding of industrialized UX/UI workflows

• Strong user empathy (“useful before beautiful” mindset)
• Product-oriented problem solver
• Team player with humility and openness to feedback
• Strong attention to detail and autonomy
• Ability to propose ideas collaboratively
• Curiosity and continuous learning mindset

• Experience with super apps or transactional mobile platforms
• Large-scale Design System experience
• Knowledge of Agile, Product, or Design Thinking methodologies
• Experience with AI tools applied to design workflows
• Front-end sensitivity (HTML/CSS)
• Product analytics exposure (Amplitude, Hotjar, Firebase Analytics, etc.)

• French: Professional fluency required
• English: Professional working proficiency recommended