Staff Analyst - Operational Analytics & Reporting (Remote, US)

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.

• The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.
• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
• The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. 

• Integrity
• Empathy
• Teamwork
• Curiosity
• Urgency

We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Openly is seeking a Staff Analyst to join the Finance & Strategy team. This role serves as a critical link between high-level strategic vision and tactical operational delivery. Reporting to the Senior Director of Operations Analytics and Reporting, you will move beyond functional support to own the analytical frameworks for our most significant business drivers.

The ideal candidate has mastered the "how" of insurance analytics and is ready to take ownership of the "what next." You will not only provide insights to stakeholders across the organization but will also proactively identify where our data strategy needs to evolve to meet company objectives. In this role, you would serve as the lead solution designer for the team by leveraging deep technical expertise to design durable, cross-functional reporting & analysis.

• Bridge the Gap: Translate broad leadership objectives into structured analytical projects with defined milestones, moving from "answering questions" to "building solutions."
• Process Architecture: Design and standardize reporting methodologies across the team to ensure that metrics key business health metrics are calculated with unified logic across all operational functions.
• Business Case Leadership: Lead the development of complex business cases for new initiatives, integrating ROI analysis with downstream data impact assessments.

• Stakeholder Diplomacy: Serve as the primary analytical consultant for department heads, helping them prioritize their upcoming initiatives as well as new ideas based on data-driven potential.
• Storytelling: Translate complex data into compelling, executive-ready narratives that don't just report numbers, but actively lead stakeholders to critical insights and balanced decisions regarding growth and profitability.

• Experience: Several years of experience in personal lines insurance analytics (Homeowners and Auto highly preferred).
• Technical Mastery: Expert-level SQL and experience / interest in building predictive models and leveraging AI
• Visualization: Advanced LookerStudio expertise, specifically in building executive reporting suites that roll up operational data into strategic dashboards.
• Cross-Functional Synthesis: Deep mastery of insurance operational functions (auto and or property claims is a plus) with the strategic confidence to act as a "connective tissue" for leadership—leveraging a macro-view of the data to identify dependencies and opportunities across the entire value chain.
• Autonomy: Proven ability to manage "vague" projects, creating structure where none exists without needing daily direction.
• Education/Designation: Degree in a quantitative field; CPCU or progress toward actuarial exams is a strong plus.

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